Order Management Specialist
2 semanas atrás
At Bose, we’re compelled to push things forward. We need to make things better. It’s in our blood. We’re expert engineers, researchers, and designers. We believe a healthy obsession is something to celebrate because it leads to greatness — not just in what we do, but in art, music, sports, science, everything.
In the Global B2C Order Management Team, we obsess over the details that matter most to our customers. We collaboratively manage consumer orders in a fast-paced, challenging environment, which requires excellent attention to detail and communication skills. Through processing orders inquiries for Bose Direct consumers in the Americas, Europe, and Australia/New Zealand, we provide our customers and the organizations we support with the highest level of service possible, while maintaining efficiency and driving continuous improvement. Key activities are order review and release, logistics, credit refunds/reconciliation, fraud review, and inventory management.
**Key Accountabilities**:
Responsible for order management of external and internal direct-to-consumer (B2C) orders.
Provide data analysis around customer KPIs
Leverage system solutions to increase automation of standard processes
Drive continuous improvement to maximize efficiency in processes, and reduce the cost of managing orders to customers
Manage high volume of daily order processing with accuracy and efficiency
Perform key tasks according to service levels, and communicate risks to participate in mitigation plan
**Key Skills**:
Self-motivated, self-starter, and ability to work independently
Strong analytical skills
Ability to manage multiple priorities and meet deadlines
Knowledge of supply chain, distribution, and sales processes.
Excel and Outlook proficiency
Previous experience with SAP, CRM, EDI, or related enterprise software
**Education and Experience**:
Bachelor’s Degree in Business, Finance, Operations, Supply Chain, or equivalent experience
2+ years of experience in Order Management
Are you interested in this position?
Note
-
Order Management Specialist
Há 15 horas
Lisboa, Portugal Bose Tempo inteiroJob Description **Job Description**: At Bose, we’re compelled to push things forward. We need to make things better. It’s in our blood. We’re expert engineers, researchers, and designers. We believe a healthy obsession is something to celebrate because it leads to greatness — not just in what we do, but in art, music, sports, science, everything. In...
-
Hybrid EU Order Management
3 semanas atrás
Lisboa, Portugal Insulet Corporation Tempo inteiroA medical device company based in Lisbon is seeking a Customer Care, Order Management Specialist. This hybrid role involves overseeing customer order processing across multiple EU markets, resolving issues, and ensuring timely order management. Candidates should possess strong communication skills and experience in a Call Centre or similar environment. The...
-
Customer Care, Order Management Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Insulet Corporation Tempo inteiroJob Title: Customer Care, Order Management SpecialistDepartment: Customer CarePosition OverviewThe Order Management Specialist is a critical member of the European Customer Care team, reporting to the Order Management Function in Customer Care. The primary role is to oversee and support customer order processing for EU markets for B2B and B2C channels....
-
Order Management
2 semanas atrás
Lisboa, Lisboa, Portugal BOLTON GROUP Tempo inteiroworkAdhesivesdomainSalesschedulePermanentlocation_onLisbon, PTOrder Management & Logistics SpecialistWe are looking for an Order Management & Logistics Specialist to join our Order Management & Logistics Team in our Adhesives Business Unit based in Portugal.How you make the differenceYour role will be crucial for the business, delivering a great customer...
-
Order Management
2 semanas atrás
Lisboa, Lisboa, Portugal Bolton Tempo inteiroAdhesivesSalesPermanentLisbon, PTOrder Management & Logistics SpecialistWe are looking for an Order Management & Logistics Specialist to join our Order Management & Logistics Team in our Adhesives Business Unit based in Portugal.How you make the differenceYour role will be crucial for the business, delivering a great customer service and at the same time...
-
Order Management
2 semanas atrás
Lisboa, Lisboa, Portugal GRIFFON (Bolton Adhesives) Tempo inteiroworkAdhesivesdomainSalesschedulePermanentlocation_onLisbon, PTShareOrder Management & Logistics SpecialistWe are looking for an Order Management & Logistics Specialist to join our Order Management & Logistics Team in our Adhesives Business Unit based in Portugal.How you make the differenceYour role will be crucial for the business, delivering a great...
-
Customer Care, Order Management Specialist
1 semana atrás
Lisboa, Portugal Insulet Corporation Tempo inteiroJob Title: Customer Care, Order Management SpecialistDepartment: Customer CarePosition OverviewThe Order Management Specialist is a critical member of the European Customer Care team, reporting to the Order Management Function in Customer Care. The primary role is to oversee and support customer order processing for EU markets for B2B and B2C channels....
-
Order Management
2 semanas atrás
Lisboa, Lisboa, Portugal Bolton Tempo inteiroWe are looking for an Order Management & Logistics Specialist to join our Order Management & Logistics Team in our Adhesives Business Unit based in Portugal.How you make the differenceYour role will be crucial for the business, delivering a great customer service and at the same time improving and optimizing the company´s delivery performance level. Working...
-
Customer Service
2 semanas atrás
Lisboa, Portugal SkillMatch Solutions Tempo inteiroA leading medical technology company in Lisbon is seeking a Customer Service Order Management Representative. You will ensure a positive customer experience by handling orders, addressing billing issues, and collaborating with various departments. Ideal candidates should have at least 2 years of customer service experience and proficiency in English. The...
-
Order Management Analyst
Há 7 dias
Lisboa, Portugal Synopsys Tempo inteiro48183BR - PORTUGAL - Lisbon **Job Description and Requirements**Responsibilities and Duties** - Direct interface with Sales teams across Europe & AsiaPac. - Working closely with other internal departments to ensure accurate order fulfilment. - Reviewing and validating customer documentation. - Order entry, acceptance, and backlog management. - Order...
