CRM Application Manager

Há 4 dias


Lisboa, Portugal iET SA Tempo inteiro

For a permanent position at our client's site in Lisbon, Portugal, we are looking for an experienced

CRM Application Manager - Salesforce (w/m/d) (8652)

In this exciting position with our Medtech client, you will be responsible for CRM within the eBusiness team, supporting with defining requirements, prioritizing features, building consensus, and coordinating the delivery and support of the solutions.

**Your Qualifications**:
3+ years of experience as a CRM administrator with a university degree (or equivalent) in Computer Science
Experience in managing and delivering CRM solutions, including user account maintenance, reports and dashboards, workflows and more
Strong data management abilities, including knowledge of database models and structures
Versed in using Data Analytics and Reporting tools (e.g. Excel, PowerBI)
Experience in managing Agile projects using Jira, Azure DevOps, or similar
Knowledge of Veeva or Salesforce (Certification in Salesforce Admin and/or Veeva ‘White Belt’) is a plus
Experience with SAP or D365 is a plus
Knowhow in Service, Incident, and Change Management tools (e.g. ServiceNow, Avanti) is a plus
Fluent in English, French and/or German is a plus


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