F&b Service Internship

Há 2 dias

Faro, Portugal Minor Hotels Europe & Americas Tempo inteiro

**Sou uma empresa**:Minor Hotels Europe & Americas

**What will be your mission?**:
**Join the F&B Team** at **Tivoli Marina Vilamoura Algarve Resort in Portugal**as an **Intern**

As a **F&B Service Intern (M/F)**, you will be responsible for trainig and collaborating with the hotel team in the F&B service, from preparation to serving and coordinating the service with the kitchen team, complying with internal standards and procedures in order to guarantee a quality and excellent service, exceeding customer expectations.

**What will you do?**:

- Provide excellent customer service that promote satisfaction.
- Welcome and acknowledge all guests according to company standards.
- Maintain a direct and frequent contact with guests, especially during the most important moments of their stay, like breakfast, lunch, dinner and/or any events or meetings (banqueting, coffee breaks, etc.).
- Demonstrate an excellent knowledge of frequent guests, paying attention to their preferences.
- Be aware and offer the different products and services available at the hotel’s restaurant.
- Review daily specials and changes on the menu with the correspondent F&B team.
- Handle restaurant reservations.
- Effectively communicate with the Kitchen Staff to make sure orders are accurate and delivered promptly.
- Carry out the setting up and cleaning of the tables of the restaurant and meeting rooms as required.
- Fulfill processes and procedures related to product set ups, quality and service according to brand standards.
- Deliver checks and collect bill payments from guests, using the point-of-sale system, handling money, processing credit and debit cards.
- Identify opportunities to increase the F&B Department income by Upselling.
- Ensure that all F&B outlet are clean, neat and tidy and ready to accept guests.
- Follow all relevant health department rules/regulations and all customer service guidelines.

**What are we looking for?**:

- _We are looking for F&B Service Interns _
- Vocational training on hospitality/F&B/kitchen.
- Fluency in local language and knowledge of English is highly valuable.
- Ability to work on his/her own and as part of a team.
- Organizational skills.
- Ability to work under pressure.
- Customer service oriented.
- Focus on detail.

**Internship Benefits**:

- **Experiência internacional** - diversidade de 150 nacionalidades diferentes.
- ** Refeições na cantina**.
- ** Alojamento partilhado** num apartamento para STAFF.
- ** Fardas e serviço de lavandaria para as mesmas**.
- ** Certificado de estágio**.
- ** Oportunidades de desenvolvimento de carreira**, com desafios nacionais e internacionais.
- ** Grande variedade de programas de formação** para desenvolver competências.
- ** Iniciativas de bem-estar**, incluindo condições de trabalho flexíveis.

**Requisitos** :

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