Senior Analyst

Há 14 horas

Lisboa, Portugal Mastercard Tempo inteiro

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Analyst - Deal Desk, Insights and Enablement

Overview of Data & Services

Insights and Enablement team strives to drive smarter decisions and operational excellence for Data & Services, by leveraging data and technology.

About the Role

Deal Desk is a team tasked with providing quality assurance and building better process efficiency in Sales processes within Data and Services.

As a Deal Desk team member, you are expected to:

- Develop a strong understanding of our business environment
- Understand Sales lifecycle processes and tools / systems that support them
- Understand internal policies and compliance requirements; and implement quality / revenue assurance program with on-going checks on sales processes
- Identify opportunities to centralize and / or automate sales operations tasks
- Drive continuous improvements with process and system enhancements to minimize risks and improve process efficiency
- Identify new ideas to expand Deal Desk scope of work

All about you
- 4-7 years of experience, with an undergraduate or master's degree
- Experience in conducting process reviews and building process controls
- Attention to detail and sense of urgency to perform in a fast paced environment
- Strong stakeholder management and communication skills
- Strong MS excel skills
- Exposure in any of these areas is preferred though not essential - B2B Sales processes, Salesforce and Tableau.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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