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Technical Account Manager
1 dia atrás
We are looking for a **Technical Account Manager (French Market)**
**Who are “We”?**
notify˙ is a hyper-growing technology start-up that uses real time and AI to serve customer relationships. Founded in 2014, notify˙ is revolutionizing customer relations thanks to the rapid deployment of its proprietary technology.notify˙ relies on a team of around fifty passionate employees in two countries: France, and Portugal. Among its customers you can find Bouygues Telecom, Carrefour, Sarenza, Bazarchic, Clarins and any more.
**Your Role**
Reporting directly to the head of the TAM department, you will participate in the technical implementation, launch and monitoring of the use of notify˙. You will ensure that a very high level of execution quality is maintained, primarily guided by the satisfaction of our customers.You will be in charge of a portfolio of customers with whom you will be in direct contact. Your mission will be to support your customers in their long-term implementation and use needs of notify˙ (customer setup, internal account coordination with the Tech Team and the Customer Sucess Team)
**Profile / Backgrounds**
You possess a high level of the French language, both oral and written (mandatory requirement).You know that the digital world requires more and more technical knowledge and you have a learning capacity that allows you to quickly assimilate this new information. You have worked for or with a CRM marketing platform (Salesforce, Selligent, Adobe Campaign ).You possess technical knowledge in:
- MySQL;
- HTML;You have a pronounced taste for creating new solution and have a curious mind, you have the ability to creatively find solutions and solve problems.You are methodical, rigorous and organized.You have an excellent relationship with your peers and are teamwork oriented.
**Expected qualities**
You have good analytical skills, a strong sense of team communication, you are organized and have a great capacity for synthesis.Your curiosity, your openness and your sense of humor will be welcome within the Notify team.
**Place of Work**
Coimbra - Portugal
**Job Types**: Full-time, Permanent
**Salary**: From 900.00€ per month
Ability to commute/relocate:
- Coimbra, Distrito de Coimbra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- CRM: 1 year (preferred)
**Language**:
- French (required)
