B2b Customer Service Agent

Há 6 dias


Lisboa, Portugal Blu Selection Tempo inteiro

Embark on an exciting journey as a B2B customer service agent with our client, Europe's leading cloud provider. Are you interested in relocating to the beautiful capital of Portugal - Lisbon? If so, this could be the perfect opportunity for you to have the experience of a lifetime

**Your responsibilities and impact as a B2B Customer Service Agent will be**:

- Deliver a high quality of service to ensure a superior customer experience.
- Follow up customer queries until they are fully resolved and meet commitments within agreed deadlines.
- Interact with the various departments to ensure smooth processing of the customer request.

**Skills, qualifications and interests you need to succeed in this role**:

- You are a native French speaker and have a min. B2 level in English
- You are looking for a job opportunity abroad
- You are motivated and committed to your work
- Previous experience in Customer Service is mandatory

**What’s in it for you?**
- 6 months contract
- Working hours: Monday to Friday (7am-4pm or 8am to 5pm)
- A package in line with the market: 895€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
- If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in shared flat provided by the company (rental fee to pay)

**Your Future Company**:
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

**Is this project not the best fit for you? Feel free to check our other opportunities **for French speakers in Portugal** or send us your CV to be considered for other projects or future opportunities.


  • B2B Travel Agent French

    2 semanas atrás


    Lisboa, Portugal Nordicrecruiters Tempo inteiro

    We are looking for a motivated and customer-focused B2B Travel Agent fluent in French and English to join a dynamic travel team in Lisbon. This is an exciting opportunity to advance your career in travel and tourism while enjoying life in one of Europes most vibrant and sun-filled capitals. What you will do Manage and support B2B travel clients, providing...

  • B2B Travel Agent French

    2 semanas atrás


    Lisboa, Lisboa, Portugal Nordicrecruiters Tempo inteiro

    We are looking for a motivated and customer-focused B2B Travel Agent fluent in French and English to join a dynamic travel team in Lisbon. This is an exciting opportunity to advance your career in travel and tourism while enjoying life in one of Europes most vibrant and sun-filled capitals. What you will doManage and support B2B travel clients, providing...

  • Customer service agents

    2 semanas atrás


    Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    Now Hiring: Multilingual Customer Service Agents Lisbon & PortoLocation: Lisbon or Porto, PortugalJob Type: Full-TimeLanguages Needed: Dutch, Italian, French, Portuguese, German, Danish, Russian, FrenchRelocation Support IncludedWere expanding our team and hiring Customer Service Agents for multiple exciting projects in Lisbon and PortoIf you're a fluent...

  • Customer Service Agent

    2 semanas atrás


    Lisboa, Portugal Banco Invest Tempo inteiro

    O Banco Invest é especializado na gestão de Poupanças e Investimentos dos seus Clientes, oferecendo uma estrutura aberta e independente, com um conjunto global e diversificado de produtos e serviços. Neste momento, encontramo-nos a reforçar o Departamento de Direct Bankig, em Lisboa, com um/a **Customer Service Agent**. **Funções** - Gestão de...

  • Customer Service Agent

    1 semana atrás


    Lisboa, Portugal Lyca Group Tempo inteiro

    About the Role At Lyca Mobile Portugal, we are committed to providing outstanding customer service. As a Customer Service Agent (Inbound), you will be responsible for providing information about our products and services, answering customer inquiries, and resolving any issues efficiently. Our goal is to ensure excellent service standards, respond effectively...

  • Customer Service Agent

    1 semana atrás


    Lisboa, Portugal Lyca Group Tempo inteiro

    About the Role At Lyca Mobile Portugal, we are committed to providing outstanding customer service. As a Customer Service Agent (Inbound), you will be responsible for providing information about our products and services, answering customer inquiries, and resolving any issues efficiently. Our goal is to ensure excellent service standards, respond effectively...

  • Customer Service Agent

    1 semana atrás


    Lisboa, Portugal Lyca Group Tempo inteiro

    About the Role At Lyca Mobile Portugal, we are committed to providing outstanding customer service. As a Customer Service Agent (Inbound), you will be responsible for providing information about our products and services, answering customer inquiries, and resolving any issues efficiently. Our goal is to ensure excellent service standards, respond effectively...


  • Lisboa, Portugal SkillMatch Solutions Tempo inteiro

    Customer Service Agent Do you thrive in a fast-paced environment where you can make a real difference? We're looking for passionate and multilingual customer service agents to join our growing team in Lisbon, Portugal This is your chance to be part of a dynamic company that's revolutionizing mobility services around the world. What You'll Do: Be a customer...

  • Customer Service Agent

    2 semanas atrás


    Lisboa, Lisboa, Portugal Lyca Mobile UK Tempo inteiro

    About the RoleAt Lyca Mobile Portugal, we are committed to providing outstanding customer service. As a Customer Service Agent (Inbound), you will be responsible for providing information about our products and services, answering customer inquiries, and resolving any issues efficiently. Our goal is to ensure excellent service standards, respond effectively...

  • Senior B2B Travel Agent

    2 semanas atrás


    Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading travel management, corporate card and expense management company that is looking to recruit German speaking Senior B2B Travel Agent to join their team in Portugal.  Position: Senior Travel Agent Location: remote, Portugal or hybrid, Lisbon (candidate's discretion)  Employment type: Full-time...