Costumer Success Manager
Há 4 dias
Lisboa
- Costumer Success Manager
Costumer Success ManagerChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
YOUR ROLE- Contribute to the development of the relationship with the Client through the implementation of CRM strategies;
- Execute multichannel Marketing communication plans targeted at Clients;Develop and implement multichannel direct marketing campaigns (segmentation, selection, analysis, and reporting);
- Ensure continuous improvement and optimization of direct marketing processes, aiming to maximize campaign ROI.
YOUR PROFILE- Bachelor’s degree in Engineering, Data Science, Analytics, etc.;
- Minimum of 2 years of professional experience in similar positions;
- Strong knowledge of SQL and/or SAS (or another database tool);
- Experience in creating reports/dashboards (Power BI, Excel) is valued;
- Autonomy and a strong sense of responsibility;
- Teamwork skills and initiative;
- Good communication skills;
- Knowledge of English (mandatory)
WHAT WE´LL LOVE ABOUT WORKING HERE?At Capgemini Portugal we have a flexible and dynamic work environment. Flexibility enables a better work-life balance and gives more flexibility to the employee to manage the working hours, as well if he works at the office or remotely, according with the company’s hybrid work policy;
We have local programs that promote people growth, reskill and new skills development (Career Acceleration Programs);
We promote an empowering environment with autonomy and peers' relationships among the top scores of our Monthly Employees' feedback;
Next to this, we also offer an attractive compensation package and benefits such as Health and Life insurance, as well as Referral program with bonuses for talent recommendations and other fringe benefits according with our partnerships in for;
Capgemini Portugal is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, as well as employment offers and promotions made according with competence and ability or performance, respectively.
ABOUT CAPGEMINICapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
- Ref. code- 396956-en_US- Posted on- 20 Jan 2026- Experience level- Experienced Professionals- Contract type- Permanent- Location- Lisboa- Business unit- ABL Southern Central Europe- Brand- Capgemini- Professional communities- SaaS Solutions
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