Customer Service Representative

Há 3 dias


Funchal, Portugal ams-OSRAM AG Tempo inteiro

We imagine the impossible default
**Your new responsibilities**:

- Support overall OTC process
- Proactive Order Management Close follow-up on critical shipments
- Monitor and follow up with key accounts, and their book, rescheduling and cancellation requests
- Participate in customer and project review meetings, understand customer profiles and company’s strategic plans
- Provide cross-functional support for customer related matters; backlog reports, statistics and similar

**What we look for**:

- BA degree in Communications / International Business or similar
- Customer Support experience in International Supply chain; experience with automotive or semicon. accounts
- Experience with distribution customers / networks preferred
- SAP knowledge (mandatory); EDI added value
- Ability to work autonomously and in team combined with driven, pragmatic and excellent problem-solving capabilities
- Flextime availability required
- English Proficiency (advanced level), knowledge of other languages is beneficial

**Contact**:



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