Technical Writer

1 semana atrás

Porto, Portugal Critical Manufacturing Tempo inteiro

Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and Industrial Equipment.

Recognized for the third consecutive year as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries.

**What you will do**:

- Write, test, and document product features according to Critical Manufacturing’s user documentation best practices and guidelines, in order to translate complex information into clear and effective content
- Responsible for creating technical documentation for assigned product areas
- Work alongside internal product and technical teams to obtain an in-depth understanding of the product and ensure the accuracy of the documentation
- Act as a customer advocate, ensuring the documentation meets the needs of the user and is highly available to them
- Create e-learning content for our Training and Certification Program
- Manage updates and revisions of the documentation
- Contribute to establishing best practices and standards for technical documentation within the organization

**Requirements**:
**What you must have**:

- Ability to translate complex engineering procedures into simple and clear instructions
- Ability to write in explanatory and procedural styles for multiple audiences
- Familiarity with tools for writing and publishing technical documentation (e.g., Markdown, Confluence, Docusaurus, or similar)
- Excellent English skills - spoken and written Strong attention to detail and creative thinking skills
- **What we consider a plus (not mandatory)**:

- Experience in dealing with software development teams
- Background in software development, programming, or working closely with developers
- Technical expertise in navigating large codebases
- Understanding of version control systems like Git
- Knowledge of localization and translation best practices

**Diversity, Equity and Inclusion are a source of commitment and innovation**

If you need accommodation during the recruitment process, please let us know - we're happy to support you.

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