Project Manager

Há 5 dias


Lisboa, Portugal Fusion Consulting Tempo inteiro

**Company Description** Transforming Life Science Consulting Worldwide.**

Fusion Consulting is a globally leading Business and IT boutique consultancy specialized in the Life Sciences industry, partnering with leading companies in pharma, healthcare, and animal health.

With over 450 employees and 25 offices worldwide, our mission is to revolutionize our clients' business transformation challenges and set new industry standards through innovative solutions.

Focused on S4HANA, Data & Cloud, and innovative technologies, Fusion Consulting brings unparalleled expertise and commitment to excellence to every project we undertake.

Grounded in our commitment to fast and intelligent decision-making, our client-first and open-hearted approach defines our ethos. With unwavering support and an entrepreneurial spirit, our global teamwork transcends boundaries and turns shared visions into reality.

We are seeking an experienced **Project Manager - CRM Implementation** to lead complex CRM transformation initiatives for our clients in the pharmaceutical and life sciences sectors. This is a high-impact role requiring a deep understanding of CRM systems (e.g., Salesforce, Veeva CRM), combined with proven project management expertise to deliver business-critical technology programs on time and within budget.

You will be responsible for end-to-end project leadership—from scoping and planning through execution and adoption—ensuring CRM solutions meet business objectives and drive customer engagement excellence.

**Key Responsibilities**
- Lead CRM implementation projects, including planning, resource allocation, risk management, and stakeholder communication.
- Engage with business and IT stakeholders to define project scope, objectives, and success criteria.
- Oversee system configuration, data migration, integration with other platforms, testing, training, and go-live activities.
- Develop and maintain detailed project plans, budgets, timelines, and status reports.
- Identify and proactively manage project risks, dependencies, and issues, ensuring timely resolution.
- Act as the primary point of contact for clients and vendors throughout the project lifecycle.
- Ensure change management and user adoption strategies are integrated into project delivery.
- Support the development of business cases, project governance structures, and stakeholder alignment.
- Contribute to proposals, project methodologies, and knowledge sharing on CRM best practices.

**Qualifications**
- 4-10+ years of experience in project management roles, ideally within pharma/life sciences CRM implementations.
- Proven track record of successfully delivering large-scale CRM projects (Salesforce, Veeva CRM, or similar).
- Strong understanding of CRM business processes (sales, marketing, customer service) and data management considerations.
- Excellent project management skills, including:

- Scope, schedule, and budget management
- Risk and issue management
- Stakeholder communication and reporting
- Resource planning and vendor management
- Certification in Project Management (e.g., PMP, Prince2, Agile/Scrum) is highly desirable.
- Strong analytical and problem-solving skills with the ability to translate complex requirements into clear action plans.
- Exceptional communication, facilitation, and presentation skills.
- Flexible, proactive mindset; comfortable navigating dynamic, cross-functional environments.
- Fluent in English; additional language skills are an advantage.

**Additional Information** WHY YOU SHOULD JOIN FUSION**:
At Fusion, you’ll join a diverse team of talented professionals from around the world, united by a passion for delivering impactful digital transformation in the life sciences industry. You’ll be part of a flat-structured, collaborative organization where decisions are made efficiently, and your expertise directly shapes client outcomes.

You’ll work alongside experienced consultants on complex, meaningful projects that demand both precision and innovation. Our culture emphasizes continuous learning, open knowledge sharing, and cross-functional teamwork—empowering you to grow both professionally and personally.

Joining Fusion means becoming part of a company that:

- ** Builds strong, trusted partnerships with clients**, delivering tailored solutions that create real business value.
- ** Drives delivery excellence**, holding ourselves accountable for the quality and impact of every outcome.
- ** Encourages entrepreneurial thinking**, empowering you to take initiative, solve problems, and lead change.
- ** Operates with a truly global mindset**, where diverse perspectives, cultures, and collaboration fuel our success.

**WHAT WE OFFER - FUSION BENEFITS**

We’ve designed our benefits to support your growth, well-being, and global mobility.

**Flexibility & Balance**
- Work from Anywhere: Enjoy up to 25 days per year of remote work from any global location.
- Recharge Freely: Take the time you need with flexible time off—beyond


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