Facility Management Team Leader

1 semana atrás


Lisboa, Portugal tlscontact.com Tempo inteiro

We are looking for an experienced Facility Management Lead to drive the delivery of our Facility department. The role is accountable for leading a team of in-house facilities management staff to ensure that all facilities are maintained and managed to ensure compliance and a high standard of service. Facility Management Lead will work for several different clients from the public sector: Ministries, Consulates and Embassies to provide a best-in-class Facilities Management service delivered worldwide.

**Role and Responsibilities**:

- Overall responsibility for coordinating of renovations, relocations, building of new offices, maintenance activities including Planning, implementing & monitoring standards, as well as prioritizing workloads and dealing with any emergency situations
- Project Management: Close monitoring of Facility Projects to ensure that we remain on track, meet deadlines, Management of spend against budget, and develop according to plan. Track the progress, report advancement and results, raise alerts if necessary
- Acting and being the key point of contact for stakeholders, coordination of internal resources and third parties
- Responsible for Communication and coordination with many teams across the world, clarify specific requirements of project and impact on company BAU
- Draft contracts, planning and specifications including contract negotiations (with the local support)
- Create and maintain project documentation, classify all VACs/TELs creating a scorecard
- Define and monitor service level agreements, ensure Premises contracts are consistent with Clients contracts in terms of expiring dates
- Coordinate the definition of new layouts that can fit the new workflows/processes
- Develop, lead and manage a strong FM team, exhibiting standards of excellence whilst providing a flexible, responsive and high performing service
- Develops, promotes, and implements measures to achieve cost effective including benchmarking of efficiency/costs
- Accountable for improvement of consistency across all entities Qualifications, Skills, and educational requirements

**Qualifications, Skills, and Educational requirements**:

- At least 5 years’ experience on Facility Management
- Able to travel frequently or as required
- Excellent communication and listening skills, negotiation skills
- Cultural sensitivity and comfortable with a global and very diverse company
- Very proficient in MS Office, and AutoCad or similar
- Excellent spoken and written English
- Structured thinking and heavy attention to detail
- Able to manage multiple projects and relationships simultaneously
- Self-starter, takes ownership, and delivers with mínimal supervision

**Advantages**
- Good health insurance (Médis)
- Flexible work (possibility to work fully remote)
- International environment

In TLScontact we are cultivating a supportive, inclusive working environment where all our employees can thrive and express their talent, whatever their gender, background, race, or religion. This is our way to build the most diverse and engaged talent pipeline where each employee’s voice matter and valued. We believe that this approach will lead us to a long-term success as an organization in visa services industry.


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