Website Support Specialist –
Há 2 dias
Website Support Specialist – German & English Work Location: Lisbon, Portugal – On-site Contract Duration: Fixed-term contract (CDD) – 6 months Working Hours: Monday to Friday Rotating shifts between 06:00 and 22:00 Days off: Saturday and Sunday Early Shift Support: Uber transportation provided up to 25€ for shifts starting at 06:00 Position Summary: In this role, you will assist German-speaking business clients with website-related inquiries, digital tools, and online presence solutions. The position suits candidates with an interest or experience in digital marketing and/or web design, who enjoy delivering high-quality customer support in a technology-focused environment. Main Responsibilities: Handle inbound customer contacts via phone, email, and chat in German and English Support clients with website configuration, maintenance, and issue resolution Provide guidance on basic design concepts and website performance improvements Assist with questions related to digital marketing features, visibility, and analytics Understand client requirements and suggest suitable website and online solutions Maintain service quality standards and achieve defined KPIs and SLAs Log and track cases accurately using CRM and ticketing systems Coordinate with internal technical teams when escalation is required Required Profile: Native or fluent German with advanced English skills Proven experience or solid understanding of digital marketing and/or web design (mandatory) Strong interest in web technologies and online solutions Previous background in customer service or technical support Excellent communication, troubleshooting, and interpersonal skills Ability to work autonomously as well as collaboratively Preferred Qualifications: Experience with CMS platforms, website builders, or hosting services Basic knowledge of SEO, online advertising, or analytics tools Exposure to B2B support or contact center environments Familiarity with CRM and customer support systems Compensation & Perks: Base Salary: 1,100€ (paid over 14 months) Performance Bonus: 180€ (paid over 12 months) Transportation Allowance: Uber reimbursement up to 25€ for early shifts Meal Allowance: 7.63 € per day Health Insurance: since day 1 (free after 6 months of contract.) Accommodation – The Game Changer Immediate access to a shared apartment (private room) upon arrival All utilities included Fixed cost of €280/month, deducted directly from your payslip No deposit, agency fees, or upfront rental costs
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Website Support Specialist –
Há 3 dias
Lisbon, Portugal Cbtalents Tempo inteiroWebsite Support Specialist – German & English Work Location: Lisbon, Portugal – On-site Contract Duration: Fixed-term contract (CDD) – 6 months Working Hours: Monday to Friday Rotating shifts between 06:00 and 22:00 Days off: Saturday and Sunday Early Shift Support: Uber transportation provided up to 25€ for shifts starting at 06:00 Position...
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Website Customer Service Specialist –
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroWebsite Customer Service Specialist – German + English Location: Lisbon, Portugal – On-site Contract Type: CDD – 6 months Working Schedule: Monday to Friday Rotative shifts between 06:00 – 22:00 Days Off: Saturday & Sunday Early Shift Benefit: Uber transportation covered up to 25€ for shifts starting at 06:00 Role Overview: As a Website Customer...
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Lisbon, Portugal Cbtalents Tempo inteiroWebsite Solutions Customer Service Specialist – French + English Location: Lisbon, Portugal – On-site Start Date: 8 January 2026 Contract Type: CDD – 6 months Working Schedule: Monday to Friday Rotative shifts between 06:00 – 22:00 Days Off: Saturday and Sunday Early Shift Benefit: Uber transportation covered up to 25€ for shifts starting at...
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Website Customer Service Specialist –
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroWebsite Customer Service Specialist – German + English Location: Lisbon, Portugal – On-site Contract Type: CDD – 6 months Working Schedule: Monday to Friday Rotative shifts between 06:00 – 22:00 Days Off: Saturday & Sunday Early Shift Benefit: Uber transportation covered up to 25€ for shifts starting at 06:00 Role Overview: As a Website Customer...
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Lisbon, Portugal Cbtalents Tempo inteiroWebsite Solutions Customer Service Specialist – French + English Location: Lisbon, Portugal – On-site Start Date: 8 January 2026 Contract Type: CDD – 6 months Working Schedule: Monday to Friday Rotative shifts between 06:00 – 22:00 Days Off: Saturday and Sunday Early Shift Benefit: Uber transportation covered up to 25€ for shifts starting at...
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Website Solutions Clients Support
2 semanas atrás
Lisbon, Portugal Boeva Tech Tempo inteiroLocation: Lisbon, PortugalLanguage Requirements: Native or C2 French & B2 EnglishTraining Start Dates: 8/01/26 Are you passionate about delivering outstanding customer experiences? Do you thrive in a dynamic, multicultural environment? Join us in Lisbon as a Customer Service Specialist for a Website Solutions project! What You'll Do: Provide exceptional...
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Website Solutions Clients Support
Há 4 dias
Lisbon, Portugal CBT Tempo inteiroWebsite Solutions Clients Support (German) Location: Lisbon, PortugalLanguage Requirements: Native or C1 German & B2 EnglishTraining Start Dates:20/Nov/25 Are you passionate about delivering outstanding customer experiences? Do you thrive in a dynamic, multicultural environment? Join us in Lisbon as a Customer Service Specialist for a Website Solutions...
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Website Solutions Clients Support
2 semanas atrás
Lisbon, Portugal CBTalents Tempo inteiroWebsite Solutions Clients Support (German) Location: Lisbon, PortugalLanguage Requirements: Native or C1 German & B2 EnglishTraining Start Dates: To be Informed Are you passionate about delivering outstanding customer experiences? Do you thrive in a dynamic, multicultural environment? Join us in Lisbon as a Customer Service Specialist for a Website Solutions...
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Website Solutions Clients Support
2 semanas atrás
Lisbon, Portugal Boeva Tech Tempo inteiroLocation: Lisbon, PortugalLanguage Requirements: Native or C2 French & B2 EnglishTraining Start Dates: 8/01/26 Are you passionate about delivering outstanding customer experiences? Do you thrive in a dynamic, multicultural environment? Join us in Lisbon as a Customer Service Specialist for a Website Solutions project! What You'll Do: Provide exceptional...
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Website Solutions Clients Support
Há 4 dias
Lisbon, Portugal Boeva Tech Tempo inteiroProvide customer support for website solutions, troubleshooting issues and ensuring customer satisfaction.
