German and English customer service advisor
2 semanas atrás
Please note that this role is within Portugal only. Job Overview: We are looking for a highly motivated and customer-focused German Customer Support Representative to join our team. In this role, you will provide top-quality service to our German-speaking customers, ensuring their inquiries are resolved efficiently and professionally via email, phone, and live chat. Key Responsibilities: Respond promptly and effectively to customer inquiries in German via phone, email, and chat. Resolve product or service problems by clarifying issues, determining the cause, and finding the best solution. Maintain deep knowledge of the company's products, services, and policies. Document all interactions in the customer support system accurately. Escalate unresolved issues to the appropriate internal teams when necessary. Collaborate with other departments (Sales, Logistics, IT) to improve customer experience. Meet or exceed individual and team KPIs (response time, resolution rate, customer satisfaction). Requirements: Fluency in German (C1-C2 level) and proficient English (B2 or above). Previous experience in customer support or a similar role is preferred. Excellent communication and problem-solving skills. Empathy, patience, and a customer-first attitude. Strong computer skills, including familiarity with CRM tools and ticketing systems. Ability to multitask and work in a fast-paced environment. Additional languages are a plus. What We Offer: Competitive salary and performance-based bonuses Career development and training programs A supportive, international team culture Health & wellness benefits
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Customer Service Advisor German + English
2 semanas atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: Customer Service Advisor German + English Location: Lisbon, Portugal (OnSite) Start Date: 08 January 2026 Company: Insurance Sector Schedule: Monday to Friday (including bank holidays) 07:3020:00, rotational shifts Weekends off Contract Type: CDD 6 months Job Description: We are looking for German + English-speaking Customer Service Advisors to...
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Customer Service Advisor German + English
2 semanas atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: Customer Service Advisor German + English Location: Lisbon, Portugal (OnSite) Start Date: 08 January 2026 Company: Insurance Sector Schedule: Monday to Friday (including bank holidays) 07:3020:00, rotational shifts Weekends off Contract Type: CDD 6 months Job Description: We are looking for German + English-speaking Customer Service Advisors to...
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German Customer Service Advisor
4 semanas atrás
Lisbon, Portugal BrightPathcompany Tempo inteiroJoin to apply for the German Customer Service Advisor role at Cross Border Group We are seeking a German native speaker with strong English (B2) to join our dynamic customer service team. This is a unique opportunity to work in a flexible environment while delivering exceptional support to customers across Europe. What We Offer: Experience in an...
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German and English customer service advisor
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroPlease note that this role is within Portugal only. Job Overview: We are looking for a highly motivated and customer-focused German Customer Support Representative to join our team. In this role, you will provide top-quality service to our German-speaking customers, ensuring their inquiries are resolved efficiently and professionally via email, phone, and...
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Bilingual German
1 semana atrás
Lisbon, Portugal BrightPathcompany Tempo inteiroJoin to apply for the German Customer Service Advisor role at Cross Border Group We are seeking a German native speaker with strong English (B2) to join our dynamic customer service team. This is a unique opportunity to work in a flexible environment while delivering exceptional support to customers across Europe. What We Offer: Experience in an...
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Customer Service Advisors- German Speakers
2 semanas atrás
Lisbon, Portugal BrightPathcompany Tempo inteiroJoin to apply for the German Customer Service Advisor role at Cross Border Group We are seeking a German native speaker with strong English (B2) to join our dynamic customer service team. This is a unique opportunity to work in a flexible environment while delivering exceptional support to customers across Europe. What We Offer: Experience in an...
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Airline Company Legal Advisor Customer Service
1 semana atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: Airline Company Legal Advisor Customer Service (German + English) Location: Lisbon, Portugal Start Date: 4 December 2025 Work Schedule: Monday to Friday (including Portuguese bank holidays), 08:00 AM 05:00 PM (Portuguese time) Days Off: Saturday & Sunday Work Model: On-Site Role Overview Join an international airline team in Lisbon as a Legal...
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(German) Customer Care Advisor
1 semana atrás
Lisbon, Portugal Blu Selection Tempo inteiroType of position: Full-time position Key languages: Fluent level of German Proficiency in English Sector: Customer Service About our Client: Would you like to work with one of the most multicultural company? If you are looking for a new challenge in our sunny Lisbon and want to become a customer service superstar, this role is for you As a Customer Care...
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German Customer Advisor. Medical Sector. Relocation package
3 semanas atrás
Lisbon, Portugal Cityjoboffers Tempo inteiroDescription: Customer Advisor with German Would you like to be part of a team focused on making people healthier? We need you! Work for an international project and become an expert in customer service within a pharma and medical environment. German-speaking Customer advisor for a Health Company The company: Join Insulet, one of the world’s leading...
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Customer Service Specialist
3 semanas atrás
Lisbon, Portugal VikingCloud Tempo inteiroDescription: About VikingCloud VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions – faster. Powered by the Asgard Platform™, the industry’s largest repository of anonymized cybersecurity and...
