Seller Customer Service Specialist –
1 semana atrás
Seller Customer Service Specialist – (German Speaking) Location: Lisbon, Portugal – On-site Start Date:8 January 2026 Working Schedule: Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview: As a Seller Customer Service Specialist, you will support German-speaking sellers on the platform, helping them manage their accounts, improve performance, and achieve business success. This role requires strong customer service skills combined with sales awareness and a commercial mindset, supporting sellers through guidance, issue resolution, and performance-related recommendations. Key Responsibilities: Provide customer support to sellers via email, chat, and/or phone in German and English Support sellers with account-related inquiries, performance issues, and platform usage Identify opportunities to influence seller success through guidance and best practices Apply sales awareness to encourage adoption of platform tools and features Ensure high-quality service delivery while meeting KPIs and SLAs Accurately document interactions and actions in internal systems Collaborate with internal teams to resolve complex seller issues Mandatory Requirements: Fluent German and advanced English Minimum 1 year of experience in customer service, telesales, account management, or customer success roles connected to business development Sales awareness and the ability to positively influence seller performance (mandatory) Strong communication, negotiation, and relationship-management skills Ability to work in rotational shifts, including weekends Important Client Requirement: Candidates must not have previously worked for ByteDance, regardless of line of business, BPO, or country. (Profiles with any prior ByteDance experience should not be submitted.) Nice to Have: Experience supporting online sellers, e-commerce platforms, or marketplaces Familiarity with sales KPIs and performance metrics Experience in B2B customer support environments Compensation & Benefits: Base Salary: 1,100€ (paid over 14 months) Complexity Bonus: 100€ (paid over 11 months) Meal Allowance: 7.63 € per day Health Insurance: since day 1 (free after 6 months of contract.) Accommodation – The Game Changer Immediate access to a shared apartment (private room) upon arrival All utilities included Fixed cost of €280/month, deducted directly from your payslip No deposit, agency fees, or upfront rental costs Why Join Us: Work on a global e-commerce and digital platform project Develop skills in seller support, account management, and commercial operations Multicultural and fast-paced work environment Structured onboarding and continuous training
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Seller Customer Service Specialist –
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroSeller Customer Service Specialist – (German Speaking) Location: Lisbon, Portugal – On-site Start Date:8 January 2026 Working Schedule: Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview:...
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Seller Customer Service Specialist –
Há 6 dias
Lisbon, Portugal Cbtalents Tempo inteiroSeller Customer Service Specialist – (German Speaking) Location: Lisbon, Portugal – On-site Start Date:8 January 2026 Working Schedule: Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview:...
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Lisbon, Portugal Cbtalents Tempo inteiroSeller Customer Service Specialist – (French + English) Location: Lisbon, Portugal – On-site - Working Schedule: Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview: As a Seller Customer...
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Lisbon, Portugal Cbtalents Tempo inteiroSeller Customer Service Specialist – (French + English) Location: Lisbon, Portugal – On-site - Working Schedule: Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview: As a Seller Customer...
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Seller Customer Service Specialist – French + English
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroSeller Customer Service Specialist – (French + English) Location: Lisbon, Portugal – On-site - Working Schedule: Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview: As a Seller Customer...
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Lisbon, Portugal Recruit4Work SL Tempo inteiroAt Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries. 🌞 Join Us in Beautiful Lisbon as a Seller Support Representative!Imagine starting your day with sunshine, pastel de nata, and ocean views 🌊, welcome to Lisbon! Known for its warm weather, rich culture, and...
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Customer Service
2 semanas atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: Customer Service Italian-Speaking Location: Lisbon, Portugal Start Date: 20 November 2025 Contract Type: JD Work Model: On-Site Schedule: Monday to Sunday, 08:0017:00 or 09:0018:00 (rotative shifts) Days Off: 2 rotative days (Later stage may change to 24/7 rotation TBC by client) Salary & Compensation: Base Salary: 1,000 gross x 14 months Bonus:...
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Lisbon, Portugal Kats Recruitment Tempo inteiroSocial Media Seller Support Representative (French) Location: Lisbon, Portugal Office-based role – Relocation required Introduction We are hiring a French-speaking Seller Support Representative to support sellers on a global social media marketplace. Based in Lisbon, you will help business users manage their accounts, listings, and platform-related issues....
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Customer Service
2 semanas atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: Customer Service Italian-Speaking Location: Lisbon, Portugal Start Date: 20 November 2025 Contract Type: JD Work Model: On-Site Schedule: Monday to Sunday, 08:0017:00 or 09:0018:00 (rotative shifts) Days Off: 2 rotative days (Later stage may change to 24/7 rotation TBC by client) Salary & Compensation: Base Salary: 1,000 gross x 14 months Bonus:...
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Customer Service Specialist, Europe
Há 3 horas
Lisbon, Portugal Bacardi Tempo inteiro(Please note this is a Direct Search led by Bacardi, Applications from agencies will not be accepted nor will fees be paid for unsolicited CVs.) WHAT DOES A CoE CUSTOMER SERVICE SPECIALIST DO?The CoE Customer Service Specialist manages the end-to-end transactional order management cycle for all European markets (Tier1,2 and 3). This role reinforces support...
