Seller Customer Service Specialist –
1 dia atrás
Seller Customer Service Specialist – (German Speaking) Location: Lisbon, Portugal – On-site Start Date:8 January 2026 Working Schedule: Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview: As a Seller Customer Service Specialist, you will support German-speaking sellers on the platform, helping them manage their accounts, improve performance, and achieve business success. This role requires strong customer service skills combined with sales awareness and a commercial mindset, supporting sellers through guidance, issue resolution, and performance-related recommendations. Key Responsibilities: Provide customer support to sellers via email, chat, and/or phone in German and English Support sellers with account-related inquiries, performance issues, and platform usage Identify opportunities to influence seller success through guidance and best practices Apply sales awareness to encourage adoption of platform tools and features Ensure high-quality service delivery while meeting KPIs and SLAs Accurately document interactions and actions in internal systems Collaborate with internal teams to resolve complex seller issues Mandatory Requirements: Fluent German and advanced English Minimum 1 year of experience in customer service, telesales, account management, or customer success roles connected to business development Sales awareness and the ability to positively influence seller performance (mandatory) Strong communication, negotiation, and relationship-management skills Ability to work in rotational shifts, including weekends Important Client Requirement: Candidates must not have previously worked for ByteDance, regardless of line of business, BPO, or country. (Profiles with any prior ByteDance experience should not be submitted.) Nice to Have: Experience supporting online sellers, e-commerce platforms, or marketplaces Familiarity with sales KPIs and performance metrics Experience in B2B customer support environments Compensation & Benefits: Base Salary: 1,100€ (paid over 14 months) Complexity Bonus: 100€ (paid over 11 months) Meal Allowance: 7.63 € per day Health Insurance: since day 1 (free after 6 months of contract.) Accommodation – The Game Changer Immediate access to a shared apartment (private room) upon arrival All utilities included Fixed cost of €280/month, deducted directly from your payslip No deposit, agency fees, or upfront rental costs Why Join Us: Work on a global e-commerce and digital platform project Develop skills in seller support, account management, and commercial operations Multicultural and fast-paced work environment Structured onboarding and continuous training
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Seller Customer Service Specialist –
1 dia atrás
Lisbon, Portugal Cbtalents Tempo inteiroSeller Customer Service Specialist – (German Speaking) Location: Lisbon, Portugal – On-site Start Date:8 January 2026 Working Schedule: Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview:...
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Customer Service
1 semana atrás
Lisbon, Portugal Cbtalents Tempo inteiroCustomer Success & Sales Specialist (Fluent in Italian) Remote/Hybrid | Full-Time Were looking for a Customer Success & Sales Specialist fluent in Italian to support clients, boost seller performance, and drive business growth. You Will: Engage and support Italian-speaking customers Influence seller success and identify sales opportunities Build strong...
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German Seller Support Representative in Lisbon
2 semanas atrás
Lisbon, Portugal Recruit4Work SL Tempo inteiroAt Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries. 🌞 Join Us in Beautiful Lisbon as a Seller Support Representative!Imagine starting your day with sunshine, pastel de nata, and ocean views 🌊, welcome to Lisbon! Known for its warm weather, rich culture, and...
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Customer Service
2 semanas atrás
Lisbon, Portugal CBT Tempo inteiroJob Title: Customer Service Italian-Speaking Location: Lisbon, Portugal Start Date: 20 November 2025 Contract Type: JD Work Model: On-Site Schedule: Monday to Sunday, 08:0017:00 or 09:0018:00 (rotative shifts) Days Off: 2 rotative days (Later stage may change to 24/7 rotation TBC by client) Salary & Compensation: Base Salary: 1,000 gross x 14 months Bonus:...
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Spanish Speaking Customer Support Specialist
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroLocation: Lisbon, Portugal Work Setup: On-site Are you a customer service professional with advanced Spanish skills (C2) and at least B2 level in English? Join our team in Lisbon and support sellers and buyers with your expertise. Schedule: Monday to Sunday: 08:00 - 17:00 or 09:00 - 18:00 (rotative shifts) 2 rotative days off per week At a later stage, the...
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Japanese Customer Support Specialist
3 semanas atrás
Lisbon, Portugal speakit Tempo inteiroAre you passionate about helping people and creating exceptional customer experiences? Are you a fluent Japanese speaker with excellent communication skills? We are looking for Japanese-speaking Customer Service Representatives to join a leading global platform connecting buyers and sellers. Be part of a dynamic, international team in Lisbon that values...
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Japanese Customer Support Specialist
Há 7 dias
Lisbon, Portugal speakit Tempo inteiroAre you passionate about helping people and creating exceptional customer experiences?Are you a fluent Japanese speaker with excellent communication skills?We are looking for Japanese-speaking Customer Service Representatives to join a leading global platform connecting buyers and sellers. Be part of a dynamic, international team in Lisbon that values...
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Website Customer Service Specialist –
Há 5 dias
Lisbon, Portugal Cbtalents Tempo inteiroWebsite Customer Service Specialist – German + English Location: Lisbon, Portugal – On-site Contract Type: CDD – 6 months Working Schedule: Monday to Friday Rotative shifts between 06:00 – 22:00 Days Off: Saturday & Sunday Early Shift Benefit: Uber transportation covered up to 25€ for shifts starting at 06:00 Role Overview: As a Website Customer...
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Lisbon, Portugal CBT Tempo inteiroCustomer Service Representative Italian Speaker | Lisbon (On-Site) Location: Lisbon, Portugal Company: Global BPO Leader (Client: ByteDance project) Start Date: 20 November 2025 Working Hours: Monday to Sunday Rotative Shifts: 08:00 to 17:00 / 09:00 to 18:00 Two rotative days off per week Later phase (TBC by client): 24/7 coverage with rotative shifts...
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Dutch Customer Service Specialist
Há 3 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroAbout the Role We're looking for a bilingual Customer Service Specialist (Dutch + English) to join our Small Appliances Group in Lisbon. If you enjoy helping customers, solving problems fast, and keeping everything running smoothly, this role is for you. What You'll Do Assist customers through various channels ensuring a high-quality service...
