ServiceNow Business Analyst
Há 7 dias
We are looking for an experienced ServiceNow Business Analyst to join our team in a long-term engagement. In this role, you will work closely with business and IT stakeholders to analyse, define, and optimise processes within the ServiceNow platform, ensuring alignment with ITIL best practices and organisational goals. Tasks Work closely with business stakeholders to gather, analyse, and document requirements within the ServiceNow platform Analyse existing business and IT processes, identifying gaps, inefficiencies, and opportunities for improvement Translate business requirements into clear functional specifications and user stories for the development team Recommend, design, and apply best practices to optimise Incident, Problem, Change, and Asset Management processes Ensure ServiceNow solutions are aligned with the ITIL framework and internal governance policies Act as a liaison between business users, technical teams, and ServiceNow developers, ensuring clear communication and alignment Support agile delivery by actively participating in ceremonies such as sprint planning, reviews, and retrospectives Contribute to continuous improvement initiatives and operational excellence in a long-term support context Requirements 5+ years of hands-on experience as a Business Analyst working with ServiceNow Strong overall knowledge of the ServiceNow platform Proven experience with ITSM and CSM modules Solid understanding of ITIL processes and best practices Experience working in agile environments; SAFe knowledge is a plus Strong analytical, communication, and stakeholder management skills Ability to work independently in a long-term, operational support environmentBoost IT was founded in 2018 with a core belief, that technology can be used to elevate people and improve the world.
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ServiceNow Business Analyst
3 semanas atrás
Lisbon, Portugal NBCC Consulting Tempo inteiroEstamos a recrutar ServiceNow Business Analyst Sénior (+5 anos) NBCC Consulting Na NBCC, estamos a reforçar a nossa equipa com um ServiceNow Business Analyst Sénior para um projeto de longo prazo , focado em application maintenance e evolução contínua da plataforma. Esta função é chave na ligação entre o negócio e as equipas de desenvolvimento,...
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ServiceNow Business Analyst
3 semanas atrás
Lisbon, Portugal NBCC Consulting Tempo inteiroEstamos a recrutar | ServiceNow Business Analyst Sénior (+5 anos) NBCC Consulting Na NBCC, estamos a reforçar a nossa equipa com um ServiceNow Business Analyst Sénior para um projeto de longo prazo , focado em application maintenance e evolução contínua da plataforma. Esta função é chave na ligação entre o negócio e as equipas de desenvolvimento,...
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ServiceNow Business Analyst
1 dia atrás
Lisbon, Portugal WINPROVIT Tempo inteiroWe are seeking a Senior Business Analyst with expertise in ServiceNow to provide application maintenance and serve as a liaison between clients and development teams. Identify, analyse and document requirements in ServiceNow. Analyse existing processes and identify gaps and opportunities for improvement. Recommend best practices to optimise incident,...
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ServiceNow Business Analyst
3 semanas atrás
Lisbon Metropolitan Area, Portugal NBCC Consulting Tempo inteiroEstamos a recrutar | ServiceNow Business Analyst Sénior (+5 anos) NBCC Consulting Na NBCC, estamos a reforçar a nossa equipa com um ServiceNow Business Analyst Sénior para um projeto de longo prazo , focado em application maintenance e evolução contínua da plataforma. Esta função é chave na ligação entre o negócio e as equipas de desenvolvimento,...
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ServiceNow Business Analyst
Há 2 horas
Lisbon, Portugal Ankix Tempo inteiroA Ankix , empresa de consultoria e outsourcing com foco em pessoas, clientes e projetos de longo prazo, está a reforçar a sua equipa com um ServiceNow Business Analyst Senior para uma missão estável e continuada.Descrição da FunçãoEste profissional irá atuar como ponte entre o cliente e a equipa de desenvolvimento , assegurando a correta tradução...
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ServiceNow Business Analyst
1 dia atrás
Lisbon, Portugal Ankix Tempo inteiroA Ankix , empresa de consultoria e outsourcing com foco em pessoas, clientes e projetos de longo prazo, está a reforçar a sua equipa com um ServiceNow Business Analyst Senior para uma missão estável e continuada. Descrição da Função Este profissional irá atuar como ponte entre o cliente e a equipa de desenvolvimento , assegurando a correta...
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Business Analyst
Há 4 dias
Lisbon, Portugal Pertemps ERP (part of Network EMEA) Tempo inteiroServiceNow Business Analyst - FREELANCE Location - Portugal Rate - €250/€300 per day Hybrid - 3 days remote/2 days on site (Porto/Lisbon) Language - Portuguese and English fluently For our client we are seeking an experienced Senior ServiceNow Business Analyst to support application maintenance and ongoing projects for a long-term engagement. This role...
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Business Analyst
2 semanas atrás
Lisbon, Portugal Pertemps ERP (part of Network EMEA) Tempo inteiroServiceNow Business Analyst - FREELANCELocation - PortugalRate - €250/€300 per dayHybrid - 3 days remote/2 days on site (Porto/Lisbon)Language - Portuguese and English fluently For our client we are seeking an experienced Senior ServiceNow Business Analyst to support application maintenance and ongoing projects for a long-term engagement. This role plays...
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Business Analyst
2 semanas atrás
Lisbon, Portugal WINPROVIT Tempo inteiroWe are seeking a Senior Business Analyst with expertise in ServiceNow to provide application maintenance and serve as a liaison between clients and development teams. Identify, analyse and document requirements in ServiceNow. Analyse existing processes and identify gaps and opportunities for improvement. Recommend best practices to optimise incident,...
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ServiceNow Developer
1 dia atrás
Lisbon, Portugal emagine Tempo inteiroAs a ServiceNow Developer, you will be responsible for designing, developing, and maintaining ServiceNow applications to support IT Service Management (ITSM) processes and enhance business workflows.Key Responsibilities:Application Development & CustomizationCreate and configure ServiceNow applications and modules (Incident, Problem, Change, Service Request,...
