German Speaking Quality Analyst for Lisbon Office
2 semanas atrás
Position: Quality Analyst Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Review and evaluate different types of digital content (e.g., text, images, audio, video) in accordance with established guidelines.Assess content for accuracy, relevance, quality, and compliance with policies and standards.Contribute to quality assurance processes, ensuring deliverables meet organizational and client expectations.Provide clear, well-reasoned evaluations and maintain consistency in decision-making.Participate in training sessions to stay updated on policies, processes, and best practices.Join calibration sessions to ensure alignment across evaluation standards.Support additional projects or tasks outside core responsibilities as needed.Revise, refine, or improve prompts, responses, and related content where required. REQUIREMENTS: Native/fluent in German (C1), with strong written and oral skills, as well as proficiency in English (at least B2)Bachelors degree (preferred) with 12 years of relevant experience in content review, moderation, or a related field.Proficiency with basic computer operations and ability to maintain an efficient typing speed (2530 words per minute or higher).Familiarity with productivity tools and spreadsheets (e.g., Google Workspace or equivalent).Strong verbal and written communication skills, with the ability to explain reasoning clearly and logically.Understanding of guidelines, policies, and best practices for content evaluation.Experience in analyzing and comparing information from multiple sources.High attention to detail, with strong analytical skills to assess accuracy, relevance, and alignment with intended purpose.Research skills to verify information and identify reliable sources.Critical thinking ability to recognize bias, inconsistencies, and limitations in content.Commitment to accuracy, quality, and adherence to ethical and legal standards. OFFER: Lunch vouchers 7,63 EUR per day.100 EUR transportation allowance or company shuttle.Health insurance.Dynamic and creative team with a positive and friendly atmosphere.Guidance and tools to reach career potential.
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German Speaking Quality Analyst
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Lisbon, Portugal Kats Recruitment Tempo inteiroGerman-Speaking Quality Analyst Lisbon, Portugal Are you a German speaker with an eye for detail and passion for improvement? Join an international company in Lisbon and take part in shaping a top-quality customer experience programme. Your mission Monitor and evaluate customer interactions. Identify gaps and provide constructive feedback. Develop...
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Lisbon, Portugal Cross Border Talents Tempo inteiroAre you passionate about content moderation and looking for an exciting career in a vibrant city? Join our dynamic team in Lisbon as a German-Speaking Video Content Analyst!What Youll Do:Content Review: Watch videos on a streaming platform to ensure compliance with Terms, Conditions, and Community Standards.Maintain Quality: Remove inappropriate content to...
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German-Speaker Quality Analyst
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Lisbon, Portugal Workster Tempo inteiroDescription: Workster is partnering with a renowned tech BPO company to find a talented German-Speaker Quality Analyst for their contact center teams. This position is based in Lisbon, Portugal. Your Role: - Monitor all interactions and ensure accuracy of the output. - Coordinate and facilitate call calibration/training sessions for vendor QA partners. -...
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German-Speaker Quality Analyst
1 semana atrás
Lisbon, Portugal Workster Tempo inteiroWorkster is partnering with a renowned tech BPO company to find a talented German-Speaker Quality Analyst for their contact center teams. This position is based in Lisbon, Portugal. Your Role: Monitor all interactions and ensure accuracy of the output. Coordinate and facilitate call calibration/training sessions for vendor QA partners. Train and certify new...
