Customer Service Representative

Há 6 dias


Porto, Portugal David Kennedy Recruitment Tempo inteiro

Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their office in Porto.   Position: Customer Service RepresentativeLocation: Porto, Portugal Employment type: Full-time (Permanent)Remuneration: Base salary DUTIES AND RESPONSIBILITIES:Process customer orders and inquiries via email accurately and within agreed timelines.Generate invoices and credit notes in compliance with internal policies.Apply customer payments daily and ensure accurate cash allocation.Monitor accounts receivable aging and follow up on overdue invoices.Resolve basic customer queries and escalate complex disputes when required.Support reconciliations, month-end and quarter-end closing, and audit activities.Maintain and update customer master data in the ERP system. REQUIREMENTS:Native/fluent in Dutch both verbal and written (C2 level). Fluent in English (minimum B2+ level)Bachelor’s degree in Commerce, Accounting, Finance, or a related field.Minimum 6 months of experience in Accounts Receivable, O2C, or finance operations, with 2–5 years considered a strong advantage.Solid understanding of accounting and finance principles.Strong analytical skills with good command of MS Excel, including VLOOKUPs and pivot tables.Familiarity with ERP systems such as SAP, Oracle, or NetSuite is an advantage.Customer-focused mindset with strong attention to detail and ability to multitask.BENEFITS:Modern office in a city center with open spaces, easy to access with public transportationComprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplaceSupport from colleagues with coaching and mentoring opportunitiesHealth and Wellbeing initiativesMonthly meal allowance and much more



  • Porto, Portugal Cross Border Talents Tempo inteiro

    Work from Paradise: Spanish Customer Service Representative Remote from Greece Were looking for Spanish-speaking Customer Service Representatives who want more than just a job they want a lifestyle. Imagine working remotely, enjoying the Mediterranean sun, and being part of a global team making a real impact on the online world. About the Role Join a team...


  • Porto, Porto, Portugal EB Global Skills Tempo inteiro

    Customer Service Representative — German or French SpeakingLocation:Porto, Portugal (On-site)Languages:German or French (Fluent / C2)Contract:Full-timeCompensation:Base salary + performance bonusHow to ApplySend your CV to/ Use Easy Apply Button.We are hiring Customer Service Representatives to support international customers in a structured, professional...


  • Porto, Portugal Transcom Tempo inteiro

    Customer Service Representative - French Market (M/F) Location: Portugal, Porto Job category: Customer Service Representative (CSR) Language: English, French Is helping others in your nature? We are looking for a French-speaking Customer Service Representative with a problem-solving mindset to join a community of customer experience experts. Would you like...


  • Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a French speaking Customer Service Representative for their office in Porto.   Position: Customer Service Representative Location: Porto, Portugal  Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES:...


  • Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Customer Service Representative for their office in Porto.   Position: Customer Service Representative Location: Porto, Portugal  Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES:...


  • Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their office in Porto.   Position: Customer Service Representative Location: Porto, Portugal  Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES:...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Customer Service Representative (M/F) Spanish and Portuguese SpeakerLocation: Portugal, PortoJob category: Customer Service Representative (CSR)Language: English, Spanish, PortugueseWe are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. This is an excellent opportunity for someone who thrives in a...


  • Porto, Portugal Ultrapolymers Tempo inteiro

    Customer Service Representative at Ultrapolymers | softgarden View job here Customer Service Representative Full Time Porto, Portugal With Professional Experience 1/14/26 About the companyUltrapolymers belongs to the Belgian group Ravago, a family-owned company that operates worldwide in the plastics industry with 10,000 employees across 325 locations. The...


  • Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Senior Customer Service Representative for their office in Porto.   Position: Senior Customer Service Representative Location: Porto, Portugal  Employment type: Full-time (Permanent) Remuneration: Base salary About the role. The Senior...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Join Our German-Speaking Customer Service Team in Porto Position: Customer Service Representative (German Speaker)Location: On-site in Porto Start Date: 6 November 2025 Your Mission: Be the reason someones day gets better. As a Customer Service Representative, youll be the friendly voice and helping hand for our German-speaking customers providing support,...