Team Lead Software Development

ResponsibilitiesThe TeamViewer Digital Employee Experience (DEX) platform finds and resolves IT issues before they affect users. Over the past several years we have successfully built and released products which makes IT administrators' day-to-day life easier. Our vision is to become THE unified endpoint management solution for our customers.  We’re looking for an experienced Team Lead in Software Development to manage and support our teams developing and enhancing our DEX capabilities, trusted by large enterprise customers. In this role, you’ll be essential to maintain a steady delivery cadence for the team, working with the different stakeholders (Product Management, Customer Support, Security, SRE) to ensure a clear prioritized Sprint backlog, and minimizing disruptions. You will translate high-level vision into working services. You will communicate status clearly to all stakeholders, surfacing risks and impediments as they arise, and identifying ways forward – and escalating to leadership as needed. You will also coach and mentor your team members, guiding them in their personal and technical improvement, providing appropriate and timely feedback.  Your primary responsibilities will include: Lead a cross-functional engineering team which focuses on maintaining and enhancing end-to-end services for our DEX solution deployed in Azure  Align the team’s product roadmap in collaboration with Product Management  Review the top items in Product Backlog, ensure they are well-understood with clear description and acceptance criteria (breaking them down to smaller stories or creating spikes to understand them better) so that the team can story-point them properly during Sprint Planning  Work with the Product Owner/Product Manager to finalize the Sprint Backlog for each Sprint, by prioritizing the different workloads - Product (Feature) roadmap; Customer requests and Sustain cases; Security vulnerabilities; Technical Debt; ad-hoc work requests Be the single point of contact for all stakeholders (Product Management, Customer Support, Security team, SRE, other engineering teams, etc) to prevent disruptions to the team members  Own all parts of the service lifecycle, including design, development, documentation, testing, tracking and operations  Continuously improve the product delivery process  Deliver software meeting highest quality interms of usability, stability, performance and security Be responsible for the quality the product the team delivers, as well as their overalleffectiveness  Utilize proven technical best practices to inspire and guide the team, ensurethat their solutions can be used by other teams in an easy and flexible manner Ensure the personal and professional development of the team membersto help them reach their full potential Provide guidance in regards to technical, process, or method-related questions to the team, and enable and foster a culture of open feedback and communication  Requirements A university or college degree in the field of Computer Science, Information Technology, Information Systems or a related subject 10+years ofsoftware development experience on Product Development (on C# .Net & SQL – experience in Azure is a plus), with at least 2 years as Team Lead / Team Manager for an Agile team Experience contribuiting to cross-team initiatives, coordinating with other team leads and team members (both remote and in-person)  Comfortable with working inhigh-demand set-up and abilityto prioritize execution, hands-on mentality  Knowledge of engineering practices and patterns for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations  Experience partnering with product and user experience teams  Solid knowledge of Secure SDLC principles, OWASP Top-10 vulnerabilities & remediation, and Threat Modeling Strong communication skills to customers, business and technical partners Strongdata-driven mindset and a great attention to detail  A pragmatic, outcome-focused mindset that balances technical excellence with business needs and delivery timelines.  A spirit of lifelong learning and eagerness to tackle new challenges every day  Technical background is a plus - experience in Docker, Kafka, DataBricks, ADO pipelines or Azure services (like AKS, Redis, Keyvault, EventHub, ServiceBus, SQL MI etc) Domain knowledge in end-user computing and/or DEX is a plus  Fluencyin Englishis mandatory, further languages are a plus What we offer Contract location: Porto, Portugal Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews Public transport friendly offices Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy, no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time with up to 50% home office Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us