Account Services Specialist
Há 22 horas
Account Services Specialist - German Speaker (m/f/d) Lisbon, Portugal Account Services Full-time About Us AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet.Join us in shaping the future of software technology What we are looking for: To support us on our mission, we are looking for a highly motivated Account Services Specialist to join our Customer Experience department. In this role, you'll play a crucial part in ensuring the seamless operation of our customer-related processes. Collaborating with cross-functional teams, you will have the opportunity to build strong relationships with our clients and address their needs effectively. You will work in an international environment to achieve common goals and objectives. This is an excellent opportunity for someone who is looking to start a career in Customer Experience and is passionate about delivering exceptional service to customers. If you are a self-starter who is detail-oriented, proactive, and enjoys working in a fast-paced environment, we encourage you to apply for this position. Handle invoice corrections and manage subscriptions to ensure accurate billing and account functionality Address customers' billing concerns through email, phone, or live chat using professional and customer-oriented communication with international clients Assist customers through all processes to ensure the functionality of their accounts Utilize NetSuite and Salesforce experience to enhance efficiency and effectiveness in account management Correct invoices and manage subscriptions Address customers’ billing concerns via email and phone using professional and customer-oriented communication with international clients. Assist them through all processes to ensure the functionality of their accounts Basic Qualifications: Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal Easy to work with Sense of urgency Excellent communication and interpersonal skills Demonstrated success in a similar role Strong experience in the use of telephones, email, and video conferencing Relevant experience to the role and or collections Excellent written and verbal communication skills in English and German are mandatory; proficiency in additional languages like Spanish, Portuguese, or Italian are a plus Preferred Skills and Experience: Strong organizational and time management skills Proficient in Microsoft Office, particularly in Excel Experiences in Salesforce and NetSuite are a plus Ability to work collaboratively with other departments and team members What we offer: Flexible working hours Potential for personal and professional development A fun, creative and supportive team Be part of a fast growing company with a lot of opportunity for advancement
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Account Services Specialist
Há 5 dias
Lisbon, Portugal AnyDesk Software Tempo inteiroAccount Services Specialist needed to handle customer processes, billing, and account functionality, fluent in German and English.
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German Account Support Specialist
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German Account Support Specialist
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Lisbon, Portugal Atlean World Tempo inteiroAtlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! 🌍 We are offering a great work experience in Lisbon, Portugal for a role as an Account Support Specialist....
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German Account Support Specialist
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Lisbon, Portugal Atlean World Tempo inteiroAtlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable. Your Next Job, Without Boundaries! 🌍 We are offering a great work experience in Lisbon, Portugal for a role as an Account Support Specialist....
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Seller Customer Service Specialist –
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2 semanas atrás
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Seller Customer Service Specialist – French + English
2 semanas atrás
Lisbon, Portugal Cbtalents Tempo inteiroSeller Customer Service Specialist – (French + English) Location: Lisbon, Portugal – On-site - Working Schedule: Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview: As a Seller Customer...
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Seller Customer Service Specialist – French + English
2 semanas atrás
Lisbon, Portugal Cbtalents Tempo inteiroSeller Customer Service Specialist – (French + English) Location: Lisbon, Portugal – On-site - Working Schedule: Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview: As a Seller Customer...
