Quality Assurance Analyst with Japanese

1 semana atrás


Lisbon, Portugal The lemon Consulting Tempo inteiro

Position: Quality Assurance Analyst Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Act as the go-to person for quality guidelines, ensuring adherence and consistency across all tasksReview and rate diverse content types, including audio, video, text, and photos, in line with task guidelinesProvide thorough, written explanations to support your ratings and enhance overall rater qualityParticipate in calibration sessions with the team and stakeholders, following the direction of the team leadConduct peer audits as part of the quality process and assist in training initiatives when neededCollaborate with team members to share insights and best practices, driving continuous improvementManage multiple assignments independently, balancing various tasks with minimal guidanceAssist the team lead or manager during the interview process for future hiresEnsure all tasks meet key performance indicators (KPIs) to prevent any business impactWork concurrently on multiple customer projects, consistently meeting or exceeding client expectations. REQUIREMENTS: Native / fluent in Japanese both verbal and written. Fluent in English (minimum B2 level)Ability to take on a job in Portugal without any legal support (EU citizenship or residence card in Portugal)University degree would be an advantage but is not requiredComputer literate & being comfortable using G Suite, particularly Google SheetsHighly detail-oriented with a rigorous and analytical approachExcellent verbal and written communication skills, with the ability to present reasoning in a clear, concise, and logical mannerWillingness / ability to work flexible shifts. Strong sense of logic and sound decision-making abilitiesWork schedule: shift rotation, Monday to Friday, 08:00 AM to 8:00 PM. 40 hours of work per week (2 days off). OFFER Working schedule: on-site (11AM to 8PM)Comprehensive medical coverageRelocation support available, flight and accomodationsAccess to 5,000+ free courses, practice tools, and certifications, focusing on advanced technologiesAttractive salary and allowances based on role and experience4 weeks of paid vacation annuallyEnjoy a dynamic, supportive work environment with regular celebrations, wellness activities, and strong team camaraderie



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