Service Desk Team Lead

We're fast learners, hard workers, natural collaborators...And we Make Modern Happen !Our ambition is to unlock the potential of our digital world so thatorganisations everywhere can innovate and thrive securely. We aim to achieve this goal by bringing together the world’s most talentedpeople and the most powerful technologies, combining them to address...

Lead a Service Desk team for a financial sector client, manage daily operations, ensure SLA compliance, handle escalations, and coach team members. Requires ITIL knowledge and ITSM tools experience.

We're fast learners, hard workers, natural collaborators...And weMake ModernHappen! Our ambition is to unlock the potential of our digital world so thatorganisations everywhere can innovate and thrive securely. We aim to achieve this goal by bringing together the world's most talentedpeople and the most powerful technologies, combining them to address...

JPMorgan Chase in Lisbon is seeking a Training Facilitator to design, schedule, and deliver onboarding and ongoing development within a global Service Desk. You will align regional trainers to ensure a consistent experience across regions and time zones. The role partners with Service Desk leadership, SMEs, and Learning & Development to prioritize training...

Job ResponsibilitiesIf you are seeking a team orientated role that promotes development, progression and outstanding service delivery this may be the position for you. As a Training Facilitator within a global Service Desk team you will play an important part in a financial, heavily regulated environment. This role designs, schedules, and delivers...

Allianz Portugal is seeking a seasoned Lead for the Service Desk & Workplace Support to drive operations, incident handling and end-user experience. You will own performance dashboards and coordinate with AzTech partners to ensure stable IT service levels.The role requires 5+ years in service desk, 2+ years leading teams, and strong skills in Windows, M365,...

JPMorgan Chase & Co. seeks a Training Facilitator for its global Service Desk team. The role designs, schedules, and delivers onboarding, recurring development, and change-driven training across regions and time zones.You will partner with Service Desk leadership, SMEs, and L&D to prioritize learning needs, measure effectiveness, and drive continuous...

Designs, schedules, and delivers global training for a Service Desk team, partnering with leadership and SMEs to prioritize learning needs and measure effectiveness.

Descrição da FunçãoA FAS - Sistemas de Informação, empresa na área das Tecnologias de Informação, está a reforçar as suas equipas e procura profissionais com competências para Team Leader - Service Desk IT. Perfil Pretendido: Formação Técnico Profissional em Tecnologias de Informação; Experiência em Service Desk IT; Experiência em...