Customer Support Leader: Drive Impact

Key Responsibilities Customer Ownership: Take full ownership of customer satisfaction, ensuring all issues are actively managed to resolution. Delegate effectively while maintaining accountability for outcomes and keeping customers informed throughout the process. Drive Performance: Monitor and report on key support metrics, ensure SLA adherence, and manage...

The Customer Support team at is responsible for onboarding, educating and supporting customers across all Mindspring products. This role interacts with teams from all over the business and provides a great learning opportunity.You will play a key role in scaling and developing a best-in-class, effortless customer experience by supporting Mindspring customers...

Job Title Marketing Customer Support Representative (Italian & English) Location Lisbon, Portugal (On-site) Start Date 29 January 2026 Working Hours Initial Schedule (Phase 1): / - Monday to Sunday - Operating hours: 07:00 – 19:00 - Rotative shifts: - 07:00 – 16:00 - 10:00 – 19:00 Later Phase (TBC by client): - 24/7 Rotative Shifts - 2...

A leading employment agency is seeking a Digital Sales Leader for its operations in Portugal. This role involves recruiting and managing a digital team, optimizing the website customer journey, and monitoring agency performance. The ideal candidate will have demonstrated expertise in digital sales, strong analytical and communication skills, and familiarity...

A leading employment agency is seeking a Digital Sales Leader for its operations in Portugal. This role involves recruiting and managing a digital team, optimizing the website customer journey, and monitoring agency performance. The ideal candidate will have demonstrated expertise in digital sales, strong analytical and communication skills, and familiarity...

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industryfirst accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From...

Solera Solera is a global leader in data, technology, and software solutions that manage and protect life’s most important assets: our cars, homes, and digital identities. We are committed to delivering innovation and excellence to our customers worldwide through smart technology and exceptional service. The Role We are looking for a Customer Support...

Head of Security | Daily Rate Contract | Remote Role | €500-635 A critical leadership role shaping the future of a global enterprise. Are you a senior security leader ready to take ownership of security for an entire global organization at a pivotal point in its evolution? This is an impact contract role where your decisions, strategy, and leadership will...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster,...

A leading customer support company in Portugal is seeking a German Customer Support Specialist for on-site role in Lisbon. The successful candidate will provide excellent customer service for a global video streaming platform. Responsibilities include assisting in platform inquiries while ensuring customer satisfaction. Candidates with a native level in...