It Helpdesk Specialist — People-First Support

Savior Artigos Texteis Lda is seeking a Technical Helpdesk Agent in Porto to deliver first-line technical support to English-speaking customers via phone and remote sessions. You will begin by understanding the issue and its impact, then follow a logical sequence to resolve it.When issues exceed first-line scope, you will provide a thorough handover with...

Bosch Service Solutions in Lisbon is seeking a candidate for 1st line IT support to handle calls, emails, and chats, providing remote assistance and ensuring quick resolution of incidents. You will document issues, follow standard procedures, and coordinate with other Bosch teams.The role requires Dutch (C1) and English (B2) proficiency, a technical IT...

Savior Artigos Texteis Lda in Porto seeks a Technical Helpdesk Agent to provide first-line IT support by phone and remote sessions to English-speaking customers. You will understand problems and impact, then perform checks and fixes in a clear, logical order, escalating when needed with a complete symptom summary.You will keep ticket notes up to date and...

POAR in Braga, Portugal is seeking an IT Support Specialist to join our team. You will provide technical assistance for computer systems, hardware, and software, maintain network connections, and help new equipment setup to ensure smooth operations.The role requires a Bachelor's degree in Computer Science or related field, at least 2 years of experience,...

A Rumos Consulting procura um profissional de suporte de TI para o escritório em Moscavide, Lisboa. O candidato apoiará utilizadores, gerenciará impressoras e equipamentos, e apoiará no CRM, software interno e Google Sheets.É necessário ter formação superior em TI e pelo menos 2 anos de experiência, com competências em troubleshooting, redes...

Computer Support Specialists vacancy in Funchal PortugalIT Helpdesk Support SpecialistWe are in search of an experienced IT Helpdesk Support Specialist to join our team in Funchal. As an IT Helpdesk Support Specialist, you will be responsible for providing technical assistance and support to our company's clients and employees. This is a full-time position...

Join Our Support Team in Porto!Are you fluent in French and ready to boost your career in one of Europe's most vibrant coastal cities? Armatis Portugal is hiring dedicatedFrench-Speaking Support Specialiststo join our team in Porto.Working HoursTier 1 (L1):Monday – Friday, 9:00 AM – 6:00 PMTier 2 (L2):Monday – Friday, 9:00 AM – 6:00 PM, plus...

A Nimber em Lisboa procura um técnico de Helpdesk/Service Desk para apoiar utilizadores finais via remoto e telefone, diagnosticar incidentes e assegurar o funcionamento de software e hardware. O foco é uma experiência de utilizador de qualidade.Procura-se boa comunicação, organização e orientação para o utilizador; ITIL é valorizado. A função...

A multinational IT services company is seeking a Help Desk support specialist in Oeiras, Portugal. The role involves providing first-line support for the Academy Learning Environment and requires a minimum of 5 years in a help desk role, excellent English communication skills, and a strong customer service orientation. This position is strictly on-site and...