Overnight Senior Premium Support Concierge

Lead and develop teams focused on premium customer support, manage high-stakes escalations, and drive operational improvements in a 24/7 environment.

Uber Technologies Inc. is seeking a Senior COE Specialist II to lead Premium & VIP Support operations in a fast-paced, 24/7 environment.You will build and direct high-performing teams handling our most high-value clients and executive escalations, driving a white-glove service experience and strategic problem solving. You will partner with Care, Operations,...

Uber is seeking a Senior Support Specialist to deliver premium, white-glove support for high-value riders, chauffeurs, and executive customers in Lisbon. You will take ownership from issue identification through resolution, acting as concierge and customer advocate.Key strengths include strong judgment, clear communication, hospitality mindset, and ability...

About the Role As a Senior Support Specialist, you will deliver a premium, white-glove support experience for high-value riders, chauffeurs, and executive customers. This role extends beyond traditional customer support. You will act as a concierge and customer advocate, helping preserve rider confidence, recover service failures, and coordinate solutions...

About the Role As a Senior Support Specialist, you will deliver a premium, white-glove support experience for high-value clients, service partners, and executive customers. This role extends beyond traditional customer support. You will act as a concierge and customer advocate, helping preserve customer confidence, recover service failures, and coordinate...

Uber is seeking a Senior Support Specialist in Lisbon to deliver premium, white-glove support for high-value clients, service partners, and executives. You will own issues end-to-end, coordinate across Care, Operations, and Tech, and maintain a hospitality-first approach.Requirements include 1+ year in customer care or escalations, and professional English...

About the role and teamLeading at Uber means setting direction in motion, not waiting for perfect conditions. As a Senior COE Specialist II leading our Premium & VIP Support operations, you are a leader of leaders, responsible for navigating the complex intersection of high-touch service excellence, global policy, and local operational reality.In this role,...

About the role and team Leading at Uber means setting direction in motion, not waiting for perfect conditions. As a Senior COE Specialist II leading our Premium & VIP Support operations, you are a leader of leaders, responsible for navigating the complex intersection of high-touch service excellence, global policy, and local operational reality. In this...

United States Digital Space LLC in Lisbon is seeking a COE Specialist II to deliver premium, white-glove support for high-value riders, chauffeurs, and executive customers. You will own issues from identification to resolution, coordinating with partners and cross-functional teams to preserve trust and service continuity.This role requires strong judgment,...