European Cx Journey Lead

Fed Ex is seeking a Customer Experience Journey Lead to orchestrate strategic, end-to-end journeys across Europe. You will partner with business leaders, service designers, UX researchers and data analysts to translate insights into measurable improvements that boost satisfaction, loyalty and business outcomes. You will define the journey vision, lead a...

FedEx Logistics is seeking a Customer Experience Journey Lead to orchestrate one or more strategic end-to-end customer journeys across Europe. You will translate customer insights into measurable improvements that boost satisfaction, loyalty and business outcomes. You will partner with business leaders, SMEs, service designers, UX researchers and data...

PTJ Fedex Express Portugal, Unip., Lda is seeking a Customer Experience Journey Lead to orchestrate strategic end-to-end customer journeys across Europe. You will partner with business leaders, functional SMEs, service designers, UX researchers and data analysts to translate customer insights into measurable improvements that improve satisfaction, loyalty...

FedEx is seeking a Customer Experience Journey Lead to orchestrate strategic, end-to-end journeys across Europe. You will partner with business leaders, service designers, UX researchers and data analysts to translate insights into measurable improvements that boost satisfaction, loyalty and business outcomes. You will define the journey vision, lead a...

“Come as you are” Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.Role PurposeThe CX Integration Manager delivers a more segmented, higher-converting website experience across brands moving us from one-size-fits-all...

Company DescriptionHitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Solution Partner and Cloud Services partner, specialising in end-to-end transformation.As a global consultancy company working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure,...

Company Description Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Solution Partner and Cloud Services partner, specialising in end-to-end transformation. As a global consultancy company working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including...

ParcelHero is seeking a seasoned Customer Service Manager to lead a 50-strong remote team and drive service quality across borders as we expand into the US and Europe. You will coordinate with CX, QA, product, and tech to optimise processes and customer journeys. The role demands strong leadership, decisive decision-making, and a proven track record in...

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Solution Partner and Cloud Services partner, specialising in end-to-end transformation. As a global consultancy company working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application...