French speaker as an Operations Customer Expert in Lisbon

2 semanas atrás


Lisbon, Portugal Cross Border Talents Tempo inteiro

Cross Border Talents is looking for a French speaker to work as an Operations Customer Expert for a global leader in Lisbon, Portugal The job To support the company's customers, act as a brand ambassador and continually elevate the customer experience throughout the customer'slifecycle, transforming each point of contact into opportunities to create brand engagement, trust and loyalty, with a 1st point of contact mindset. The activities Part of your daily activities will be: - Serving customers in inbound and outbound contacts through voice or digital platforms, identifying, understanding and responding promptly to their specificneeds and expectations; - Achieving high customer satisfaction through personalized, professional communication by applying brand tone to every touch point and situation; - Using all available skills and information to obtain First Contact Resolution and prevent customers from calling more than once to resolve their issue; - Being the ambassador and have specialized knowledge of our products, sustainability services and commitments, continuously learns and takes advantage of new knowledge and skills in his own work; - Creating sales and customer retention opportunities between outbound and inbound contacts, influencing high value customers, size or order value through genuine interest in customers and their habits, taking advantage of relevant offers. What we are looking for - Exceptional interpersonal skills with a strong ability to communicate empathetically and clearly;  - Native level of French and some fluency in English; - A proactive attitude with a bias toward doing whats right for the community; - Attention to detail and a results-driven mindset; - Ability to analyze data and identify trends to enhance workflows. What we offer - Competitive salary; - Performance bonus; - Constant training and development; - Great relocation support; - 40 hours/week, Monday to Sunday on a rotative shift (5 days/week); - Amazing working environment and great location in the centre of Lisbon; - Growth opportunities.



  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is looking for a French speaker to work as an Operations Customer Expert for a global leader in Lisbon, Portugal! The job To support the company's customers, act as a brand ambassador and continually elevate the customer experience throughout the customer'slifecycle, transforming each point of contact into opportunities to create...


  • Lisbon, Portugal Cbtalents Tempo inteiro

    If you are a native or fluent French speaker already living in Lisbon, Portugal, or if you have EU citizenship and would like to relocate to Lisbon, we have several exciting opportunities across various projects. Accents accepted: France, Belgium, Switzerland, Mauritius, and Canada (with residence card). We are recruiting for the following roles: Open...


  • Lisbon, Portugal Cbtalents Tempo inteiro

    If you are a native or fluent French speaker already living in Lisbon, Portugal, or if you have EU citizenship and would like to relocate to Lisbon, we have several exciting opportunities across various projects. Accents accepted: France, Belgium, Switzerland, Mauritius, and Canada (with residence card). We are recruiting for the following roles: Open...


  • Lisbon, Portugal CBT Tempo inteiro

    Job Title: Operations Customer Expert Italian MarketLocation: Lisbon, PortugalAbout the RoleThis position belongs to a leading international hospitality brand founded in France in 1990, built around the idea of offering comfort, welcoming design, and great prices. The group has grown threefold in the past decade and now operates more than 865 hotels in 17...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

     Thrilling Career for French Speakers in Sunny Lisbon!Imagine spending the next year in one of Europes most stunning capitals, where your career will grow as fast as your love for this dynamic city! Join a globally acclaimed Website Solutions company as part of their French Customer Service Team, helping customers worldwide while soaking up the vibrant...


  • Lisbon, Portugal Essence Coaching Group Tempo inteiro

    Marketing Customer Support Agent – French Speaker Location: Lisbon, Portugal | On-site Employment Type: Full-time Languages: French + English Monthly salary: 1200 Euro gross Role Overview We are looking for an French-speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    A global fashion company in Lisbon is seeking an Operations Customer Expert I to deliver exceptional customer support for the Italian market. This role involves handling customer inquiries via phone and written communication in both Italian and English, ensuring a seamless customer journey. The position offers a competitive salary with benefits such as...


  • Lisbon, Portugal Rocket Stars Tempo inteiro

    French Speakers – Digital Marketing – Lisbon Join Rocket Stars as a Digital Marketing Specialist who speaks French in Lisbon. This role offers an exciting opportunity for digital marketing professionals in a dynamic and international environment. Key Responsibilities Develop and execute digital marketing campaigns on social and search platforms. Analyze...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    French speakers- Digital Marketing- Lisbon We are looking for a Digital Marketing Specialist who speaks French to join our team in Lisbon. This is an excellent opportunity for those passionate about digital marketing and seeking to work in a dynamic and international environment. Key Responsibilities: Develop and execute digital marketing campaigns on social...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about digital marketing or web design? Join our dynamic team in Lisbon, offering top-level support to users worldwide! We're looking for French and English speakers who thrive on helping others succeed with online solutions. Your Role: Guide customers via phone, email, and chat with prompt, effective solutionsAssist users with account,...