Dutch/English Social Media Customer Support Specialist
1 semana atrás
Social Media Customer Support Specialist Job Summary We are seeking Social Media Customer Support Specialists speaking Dutch and English to join our team in Porto, Portugal. This position is On-Site. The attractive salary package includes a 1100€ Base Salary paid over 14 months and full benefits (Private Health Insurance, Paid Training, Career Development Opportunities). Language Requirements: Dutch: B2/C1 level or Native.English: C1 level or B2. Working Schedule: An 8-hour rotating schedule, 5 days per week, with 2 consecutive days off. Possible Shifts: Possibility of working beyond regular operating hours (e.g., Monday-Saturday 08:00 - 19:00, Sunday 10:00 - 19:00). Job Details and Responsibilities You will be the essential interface between customers and the brand, managing inquiries across various social media channels and ensuring a positive experience. Social Media Interaction: Respond promptly and professionally to customer questions, complaints, and comments via social media platforms.Problem Solving: Provide accurate and efficient solutions to customer issues, demonstrating empathy and professionalism.Financial Knowledge (Preferred): As the role involves interacting with customer personal data (FPI), candidates are sought who are familiar with financial personal information and demonstrate a strong awareness of data security and confidentiality.Dynamic Environment: You must be able to handle a high-volume customer support environment (VPCS). Your Benefits Salary Package: 1100€ Base Salary paid over 14 months.Relocation Assistance (for international candidates): Flight ticket reimbursement, airport pickup upon arrival, accommodation support or free consulting, assistance with local documentation (AFM, AMKA, bank account).Insurance: Private health insurance from day one.Development: Paid training and continuous coaching, career development and internal mobility opportunities.Environment: A multicultural work environment with international exposure.Perks: Discounts on gyms, restaurants, shops, and services; Wellness activities and engagement events.
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Porto, Portugal jobsonboard.work Tempo inteiroA customer support solutions company is looking for a Social Media Customer Support Specialist fluent in Dutch and English to join their Porto-based team. This on-site role involves managing customer inquiries via social media and providing effective solutions. The position offers a salary of 1100€ paid over 14 months, private health insurance from day...
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Porto, Porto, Portugal Jobsonboard Tempo inteiroSocial Media Customer Support SpecialistJob SummaryWe are seeking Social Media Customer Support Specialists speaking Dutch and English to join our team in Porto, Portugal. This position is On-Site. The attractive salary package includes a 1100€ Base Salary paid over 14 months and full benefits (Private Health Insurance, Paid Training, Career Development...
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Porto, Portugal jobsonboard.work Tempo inteiroSocial Media Customer Support Specialist Job Summary We are seeking Social Media Customer Support Specialists speaking Dutch and English to join our team in Porto, Portugal. This position is On-Site. The attractive salary package includes a 1100€ Base Salary paid over 14 months and full benefits (Private Health Insurance, Paid Training, Career Development...
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Porto, Portugal Cross Border Talents Tempo inteiroWere looking for Dutch-speaking Social Media Support Specialists to join a global tech project in Porto. This role suits candidates with customer service experience who understand KPIs and are comfortable with rotational schedules. Your Role Support users on social media-related topics Manage cases through internal tools and platforms Meet quality,...
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Porto, Portugal Cross Border Talents Tempo inteiroWere looking for Dutch-speaking Social Media Support Specialists to join a global tech project in Porto. This role suits candidates with customer service experience who understand KPIs and are comfortable with rotational schedules. Your Role Support users on social media-related topics Manage cases through internal tools and platforms Meet quality,...
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Porto, Portugal Cross Border Talents Tempo inteiroWere looking for Dutch-speaking Social Media Support Specialists to join a global tech project in Porto. This role suits candidates with customer service experience who understand KPIs and are comfortable with rotational schedules. Your Role Support users on social media-related topics Manage cases through internal tools and platforms Meet quality,...
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Social Media Support German+ Dutch
Há 3 dias
Porto, Portugal Cross Border Talents Tempo inteiroSOCIAL MEDIA SUPPORT Porto | On-siteStart dates: Jan & Feb 2026 Languages: Dutch + English (C1) German + English (C1) €1,100 gross (x14)Meal allowance: €100 (x11) Shifts:Mon–Sun | 10:00–19:00Schedule will soon include night shifts (mandatory awareness) Important: Strong Customer Service backgroundExperience working with KPIs & performance...
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SOCIAL MEDIA SUPPORT GERMAN+ DUTCH
1 semana atrás
Porto, Portugal Cross Border Talents Tempo inteiroSOCIAL MEDIA SUPPORT Porto | On-site Start dates: Jan & Feb 2026 Languages: Dutch + English (C1) German + English (C1) €1,100 gross (x14) Meal allowance: €100 (x11) Shifts: Mon–Sun | 10:00–19:00 Schedule will soon include night shifts (mandatory awareness) Important: Strong Customer Service background Experience working with KPIs & performance...
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SOCIAL MEDIA SUPPORT GERMAN+ DUTCH
Há 3 dias
Porto, Portugal Cross Border Talents Tempo inteiroSOCIAL MEDIA SUPPORT Porto | On-site Start dates: Jan & Feb 2026 Languages: Dutch + English (C1) German + English (C1) €1,100 gross (x14) Meal allowance: €100 (x11) Shifts: Mon–Sun | 10:00–19:00 Schedule will soon include night shifts (mandatory awareness) Important: Strong Customer Service background Experience working with KPIs & performance...
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Dutch Speaking Social Media Support
Há 2 dias
Porto, Portugal Kats Recruitment Tempo inteiroDutch Speaking Social Media Support Location: Porto, Portugal On site role — Relocation required Introduction We are seeking a Customer Service Advisor fluent in Dutch to support users of tech gadgets and online platforms for a leading global client. You will engage with customers via email and chat, resolving inquiries with professionalism and accuracy....
