Customer Support Representative for Danish and English Speaker
Há 4 dias
Job Summary: We are seeking a bilingual Customer Support Representative fluent in Danish and English to join our customer service team. In this role, you will serve as the first point of contact for our Danish- and English-speaking customers, providing high-quality support via email, chat, and phone. The ideal candidate is empathetic, solution-oriented, and passionate about helping others. Key Responsibilities: Respond to customer inquiries in Danish and English through email, chat, and phone. Provide accurate, timely, and effective solutions to a variety of customer issues. Guide users through troubleshooting steps and explain product features clearly. Document customer interactions and feedback in internal systems. Escalate complex issues to relevant departments when necessary. Maintain a high level of professionalism and empathy with customers at all times. Follow internal procedures and contribute to improving support documentation. Required Qualifications: Fluent in Danish and English (both written and spoken). Experience in a customer service, support, or call center environment is preferred. Excellent communication, interpersonal, and problem-solving skills. Ability to multitask and handle a high volume of customer interactions. Strong attention to detail and ability to work independently. Basic computer literacy and experience with customer support tools (e.g., Zendesk, Salesforce, Freshdesk) is a plus. Preferred Skills: Familiarity with CRM systems and ticketing platforms. Experience supporting SaaS, e-commerce, or digital platforms is an advantage. A proactive, can-do attitude and willingness to learn. What We Offer: Competitive salary and benefits. Flexible working hours A multicultural, collaborative, and supportive team environment. Opportunities for growth and development within the company. Regular team-building activities and recognition for excellent performance.
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Lisbon, Portugal Cross Border Talents Tempo inteiroJob Summary: We are seeking a bilingual Customer Support Representative fluent in Danish and English to join our customer service team. In this role, you will serve as the first point of contact for our Danish- and English-speaking customers, providing high-quality support via email, chat, and phone. The ideal candidate is empathetic, solution-oriented, and...
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Lisbon, Portugal Cross Border Talents Tempo inteiroJob Summary: We are seeking a bilingual Customer Support Representative fluent in Danish and English to join our customer service team. In this role, you will serve as the first point of contact for our Danish- and English-speaking customers, providing high-quality support via email, chat, and phone. The ideal candidate is empathetic, solution-oriented, and...
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Customer Service Representative
1 semana atrás
Lisbon, Portugal FH Collective Academy Tempo inteiroWe are seeking a dynamic, customer-oriented Danish-speaking Customer Service Representative for a fully remote position based in Portugal. In this role, you will support customers with professionalism and empathy, handle inquiries via phone/email, and ensure a smooth and positive experience for every client. You'll be part of a multicultural environment with...
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Customer Support
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroCustomer Support (Norwegian or Danish Speaker) Location: Lisbon (LACS Santos), Portugal Work Model: On-site Start Dates: 2 February 2026 | 16 February 2026 Working Hours: Rotative shifts 24/7 Role Overview Support advertising-related services for a global digital platform. This role suits candidates who are flexible with schedules and enjoy working in an...
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Customer Service Representative
1 semana atrás
Lisbon, Portugal FH Collective Academy Tempo inteiroWe are looking for a dynamic and customer-focused Danish-speaking Customer Service Representative to join an international team in Lisbon. In this role, you will support customers with professionalism and empathy, handle inquiries via phone/email, and ensure a smooth and positive experience for every client. Youll be part of a multicultural environment with...
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Customer Service Representative
Há 3 horas
Lisbon, Portugal FH Collective Academy Tempo inteiroWe are looking for a dynamic and customer-focused Danish-speaking Customer Service Representative to join an international team in Lisbon. In this role, you will support customers with professionalism and empathy, handle inquiries via phone/email, and ensure a smooth and positive experience for every client. Youll be part of a multicultural environment with...
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Lisbon, Portugal Cross Border Talents Tempo inteiroJob description About the Role Were looking for a Customer Support Representative (English Speaker) to join our dynamic team in Lisbon. In this role, you will be the first point of contact for our customers, providing exceptional service through email, chat, and phone. If you are customer-focused, empathetic, and enjoy problem-solving, wed love to hear from...
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Danish Speaking Customer Service Representative
1 semana atrás
Lisbon, Portugal Essence Coaching Group Tempo inteiroDanish Speaking Customer Service Representative Location: Barcelona (Hybrid) Monthly salary:1800-2000 Euro gross What You Will Do Handle booking inquiries via phone, email, and chat Provide clear information and solutions Support customers with professionalism and care Maintain accurate documentation Why This Opportunity Is Different Multicultural work...
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Customer Service Representative – Danish Market
1 semana atrás
Lisbon, Portugal Kats Recruitment Tempo inteiroCustomer Service Representative – Danish Market Location: Lisbon, Portugal Onsite role — relocation required Introduction We are seeking a Customer Service Representative to support the Danish-speaking market for an exciting international streaming platform project based in Lisbon, Portugal. You will be part of a global customer experience team...
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Lisbon, Portugal Nordicrecruiters Tempo inteiroAre you fluent in Danish and ready to elevate your career in an exciting, international setting? Join our dynamic team in Lisbon, Portugal, as a Customer Service Representative (Danish-language) and become a vital part of a leading travel and tourism brand that delivers exceptional support to customers around the globe. What You'll Do Handle customer...
