Customer Service Representative
Há 5 dias
Customer Service Representative Porto (Italian Market) Porto, Portugal | Full-Time | Start Date: 22 January 2026 Are you passionate about healthcare innovation and motivated to make a positive impact on patients lives? Join our international team in Porto as a Customer Service Representative for Diabetes Medical Devices. In this role, you will play a key part in supporting patients and healthcare professionals while contributing to life-changing medical solutions. Key Responsibilities As part of our customer support team, you will: Provide excellent customer service in Italian (C2), with additional support in English (B2) when required. Handle inquiries, incidents, and product-related questions via phone, email, and chat. Assist patients, caregivers, and healthcare providers with empathy, professionalism, and accuracy. Offer guidance on device usage and troubleshooting while ensuring compliance with quality standards. Collaborate closely with your Team Leader to ensure smooth operations and high service quality. ️ Work Schedule Rotative shifts Monday to Sunday, 7:00 am to 10:00 pm 2 weekly days off (rotative; schedule provided 1 month in advance) Night shift premium: minimum +25% hourly rate (in accordance with Portuguese labor law) Compensation & Benefits We appreciate your dedication and offer an attractive benefits package: Base Salary: 1,000 gross/month (14 payments per year) Attendance Bonus: 300 gross/month (11 months) Meal Allowance: 7.63 net per working day Relocation Package: Flight reimbursement up to 400 (after 6 months) Accommodation in a company-arranged apartment (private room) for 280/month for 12 months Requirements Fluency in Italian (C2) mandatory Advanced English (B2) for training and internal communication Strong communication, empathy, and problem-solving skills Willingness to work in rotative shifts Ability to adapt in a multicultural environment Previous customer service or healthcare experience is a plus, but not requiredfull training is provided Why Join Us? Contribute to a project that directly improves patients health and quality of life Work in a supportive, international environment with opportunities for career growth Smooth relocation to beautiful, sunny Porto with full support Fair, transparent, and timely recognition for your performance If this opportunity sounds like the right fit for you, we encourage you to apply now and take the next step in joining our international team in Porto. We look forward to reviewing your application and guiding you through the recruitment process
-
Customer Service Representative
2 semanas atrás
Porto, Portugal Cross Border Talents Tempo inteiroWork from Paradise: Spanish Customer Service Representative Remote from Greece Were looking for Spanish-speaking Customer Service Representatives who want more than just a job they want a lifestyle. Imagine working remotely, enjoying the Mediterranean sun, and being part of a global team making a real impact on the online world. About the Role Join a team...
-
Customer Service Representative
2 semanas atrás
Porto, Portugal Transcom Tempo inteiroCustomer Service Representative - French Market (M/F) Location: Portugal, Porto Job category: Customer Service Representative (CSR) Language: English, French Is helping others in your nature? We are looking for a French-speaking Customer Service Representative with a problem-solving mindset to join a community of customer experience experts. Would you like...
-
Customer Service Representative
2 semanas atrás
Porto, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a French speaking Customer Service Representative for their office in Porto. Position: Customer Service Representative Location: Porto, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES:...
-
Customer Service Representative
2 semanas atrás
Porto, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Customer Service Representative for their office in Porto. Position: Customer Service Representative Location: Porto, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES:...
-
Customer Service Representative
2 semanas atrás
Porto, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their office in Porto. Position: Customer Service Representative Location: Porto, Portugal Employment type: Full-time (6 month contract) Remuneration: Base salary DUTIES AND RESPONSIBILITIES:...
-
Customer Service Representative
1 semana atrás
Porto, Portugal Ultrapolymers Tempo inteiroCustomer Service Representative at Ultrapolymers | softgarden View job here Customer Service Representative Full Time Porto, Portugal With Professional Experience 1/14/26 About the companyUltrapolymers belongs to the Belgian group Ravago, a family-owned company that operates worldwide in the plastics industry with 10,000 employees across 325 locations. The...
-
Senior Customer Service Representative
2 semanas atrás
Porto, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Senior Customer Service Representative for their office in Porto. Position: Senior Customer Service Representative Location: Porto, Portugal Employment type: Full-time (Permanent) Remuneration: Base salary About the role. The Senior...
-
Customer Service Representative
1 semana atrás
Porto, Portugal Cross Border Talents Tempo inteiroJoin Our German-Speaking Customer Service Team in Porto Position: Customer Service Representative (German Speaker)Location: On-site in Porto Start Date: 6 November 2025 Your Mission: Be the reason someones day gets better. As a Customer Service Representative, youll be the friendly voice and helping hand for our German-speaking customers providing support,...
-
Customer Service Representative
2 semanas atrás
Porto, Portugal Careerxtra Tempo inteiroPosition: Customer Service Representative (Danish-speaking) Location: Porto, PortugalWork Model: On-siteContract Type: 6-month fixed-term (with potential extension or permanent placement)Compensation: Competitive Base Salary + Performance Bonuses We are seeking a motivated and customer-focused Danish-speaking Customer Service Representative to join our team...
-
Customer Service Representative
1 semana atrás
Porto, Portugal Cross Border Talents Tempo inteiroWe are seeking a dynamic, customer-oriented German-speaking Customer Service Representative for a position based in Lisbon, Portugal. In this role, you will support customers with professionalism and empathy, handle inquiries via phone/email, and ensure a smooth and positive experience for every client. You'll be part of a multicultural environment with...
