French- Customer Support- Braga- Hybrid- Monday to Friday
Há 3 dias
French Customer Support Specialist – Braga, Portugal Join a global leader in employee benefits and digital meal card solutions, empowering users to enjoy seamless, secure, and efficient payment experiences. As part of our Customer Support Team, you’ll be the first point of contact for French-speaking cardholders and partner merchants — ensuring every transaction runs smoothly and every question is answered with care. Key Responsibilities Handle inquiries from card users and partner restaurants via phone, chat, and email with professionalism and empathy. Guide customers through meal card features, including balance checks, transaction history, and mobile app usage. Troubleshoot payment issues, including card activation, PIN retrieval, and account access. Support merchants with payment acceptance, terminal setup, and resolving technical issues. Escalate complex or technical cases to specialized teams, ensuring timely follow-up and resolution. Collaborate with technical and product teams to resolve recurring issues and improve service quality. Collect and share customer feedback to enhance the overall user experience and product features. Requirements Fluency in French (C1/C2) and good command of English (B2 or higher). Strong communication and problem-solving skills. Customer-oriented mindset with attention to detail and empathy. Ability to work with multiple digital tools, CRM systems, and chat/email platforms. Previous experience in customer service, technical support, or payment solutions is a plus. What We Offer Competitive salary package and performance bonuses. Hybrid or on-site position in Braga, with modern offices and a supportive multicultural team. Comprehensive training and development opportunities. Meal card and other employee benefits. A chance to grow within a global company leading the digital transformation of employee benefits.
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Braga, Portugal Cross Border Talents Tempo inteiroFrench Customer Support Specialist – Braga, Portugal Join a global leader in employee benefits and digital meal card solutions, empowering users to enjoy seamless, secure, and efficient payment experiences. As part of our Customer Support Team, you’ll be the first point of contact for French-speaking cardholders and partner merchants — ensuring every...
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Braga, Braga, Portugal Cross Border Talents Tempo inteiroFrench Customer Support Specialist – Braga, Portugal Join a global leader in employee benefits and digital meal card solutions, empowering users to enjoy seamless, secure, and efficient payment experiences. As part of our Customer Support Team, you'll be the first point of contact for French-speaking cardholders and partner merchants — ensuring every...
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Braga, Portugal Cross Border Talents Tempo inteiroFrench Customer Support Specialist – Braga, Portugal Join a global leader in employee benefits and digital meal card solutions, empowering users to enjoy seamless, secure, and efficient
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French Customer Service Representative
Há 12 horas
Braga, Portugal Cross Border Talents Tempo inteiroWere hiring French-speaking Customer Service Representatives to join an international meal card project based in Braga. This role is ideal for candidates already living in or near Braga who are comfortable working in a hybrid or on-site model.What you'll do As a Customer Service Representative, you will: Handle customer inquiries via phone and/or digital...
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French Client Support Specialist
1 semana atrás
Braga, Portugal Nexusbal Tempo inteiroWe are looking for a French-speaking Customer Service Representative (CSR) to join our dynamic team in Braga. This is an on-site role, perfect for someone who is passionate about delivering exceptional support and looking to grow in a professional and friendly environment. Position: Customer Service Representative – French Speaker Location: Braga, Portugal...
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Braga, Portugal Cross Border Talents Tempo inteiroKey Responsibilities Respond to customer inquiries via phone, email, and chat in a professional and friendly manner. Assist customers with product information, order issues, and general inquiries. Resolve customer concerns and escalate more complex issues when necessary. Provide effective solutions to ensure customer satisfaction. Maintain accurate records...
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Customer Service Representative French On-site
2 semanas atrás
Braga, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative French On-site Position: Customer Service Representative Language: French Location: Braga, Portugal (On-site) Start Date: 6 November 2025 Schedule: Monday to Friday: 07:00 19:00 (Rotational Shifts) Days Off: Saturday and Sunday Your Mission: Join our growing team in Braga and become the friendly, reliable voice for our...
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Braga, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative French On-site Position: Customer Service Representative Language: French Location: Braga, Portugal (On-site) Start Date: 6 November 2025 Schedule: Monday to Friday: 07:00 19:00 (Rotational Shifts) Days Off: Saturday and Sunday Your Mission: Join our growing team in Braga and become the friendly, reliable voice for our...
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French Customer Service Representative
Há 20 horas
Braga, Portugal Cross Border Talents Tempo inteiroWere hiring French-speaking Customer Service Representatives to join an international meal card project based in Braga. This role is ideal for candidates already living in or near Braga who are comfortable working in a hybrid or on-site model.What you'll do As a Customer Service Representative, you will: Handle customer inquiries via phone and/or digital...
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Customer Service Representative – French
Há 20 horas
Braga, Portugal Cross Border Talents Tempo inteiroCustomer Service Representative – French (C2 / Native) Location Braga, Portugal (On-site) Start Date 08 January 2026 Employment Type Full-time Working Schedule Monday to Friday Rotational shifts: 07:00 – 17:30 Days off: Saturday & Sunday Salary & Allowances Base Salary: 880€ (14 months) Meal Allowance: 140€ (12 months) Transportation Allowance: 40€...
