Customer Service Arabic Speaker
2 semanas atrás
Customer Service Arabic C1-C2 + English B2
Provide support to advertisers using digital advertising tools, ensuring issue resolution and high-quality service.
Location:
Lisbon On-site
Working hours:
Monday to Sunday, 07:00 to 15:00 or 11:00 to 19:00 (8-hour shifts)
Languages required:
Arabic C1-C2 (preferably Egypt, Jordan, or UAE variants), English B2
Start date:
15 January 2026
Salary
Competitive salary
Complexity bonus paid 11 months
Meal allowance: 7,63 EUR daily
Work Permit
Valid work permit for Portugal required; no visa sponsorship provided. Candidates must already live in Portugal or hold a valid work permit.
About The Company
You will join a global digital services organization supporting high-volume advertising operations for major tech platforms. The company works with some of the worlds largest online advertisers, delivering scalable customer support solutions.
Your Role
- Provide B2B support for advertisers in Arabic-speaking markets
- Handle troubleshooting and product support via email and chat
- Collaborate with technical teams for case resolution
- Maintain accurate, timely case documentation
- Ensure customer satisfaction throughout the case journey
- Educate advertisers on product features and best practices
- Contribute to operational improvements
Requirements
- Arabic C1-C2 (preferably Egypt, Jordan, or UAE variants)
- Experience on paid campaign management is mandatory
- Degree in Marketing or related field
- Experience in Digital Marketing
- Contact Centre / AdTech support experience
- Familiarity with digital advertising tools
- Strong customer service orientation
- Teamwork and independent working ability
- Valid work permit for Portugal required (no visa sponsorship provided). Candidates must already live in Portugal or hold a Portuguese valid work permit.
Others
Multicultural environment with development opportunities
Ready to Join?
If youre ready to make an impact supporting advertisers across Arabic-speaking markets and already have the right to work in Portugal, this is your next career move
Apply today and take your career to the next level.
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