Customer Service Arabic Speaker

2 semanas atrás


Lisboa, Lisboa, Portugal Quantivos Tempo inteiro

Customer Service Arabic C1-C2 + English B2
Provide support to advertisers using digital advertising tools, ensuring issue resolution and high-quality service.

Location:
Lisbon On-site

Working hours:
Monday to Sunday, 07:00 to 15:00 or 11:00 to 19:00 (8-hour shifts)

Languages required:
Arabic C1-C2 (preferably Egypt, Jordan, or UAE variants), English B2

Start date:
15 January 2026

Salary
Competitive salary

Complexity bonus paid 11 months

Meal allowance: 7,63 EUR daily

Work Permit
Valid work permit for Portugal required; no visa sponsorship provided. Candidates must already live in Portugal or hold a valid work permit.

About The Company
You will join a global digital services organization supporting high-volume advertising operations for major tech platforms. The company works with some of the worlds largest online advertisers, delivering scalable customer support solutions.

Your Role

  • Provide B2B support for advertisers in Arabic-speaking markets
  • Handle troubleshooting and product support via email and chat
  • Collaborate with technical teams for case resolution
  • Maintain accurate, timely case documentation
  • Ensure customer satisfaction throughout the case journey
  • Educate advertisers on product features and best practices
  • Contribute to operational improvements

Requirements

  • Arabic C1-C2 (preferably Egypt, Jordan, or UAE variants)
  • Experience on paid campaign management is mandatory
  • Degree in Marketing or related field
  • Experience in Digital Marketing
  • Contact Centre / AdTech support experience
  • Familiarity with digital advertising tools
  • Strong customer service orientation
  • Teamwork and independent working ability
  • Valid work permit for Portugal required (no visa sponsorship provided). Candidates must already live in Portugal or hold a Portuguese valid work permit.

Others
Multicultural environment with development opportunities

Ready to Join?
If youre ready to make an impact supporting advertisers across Arabic-speaking markets and already have the right to work in Portugal, this is your next career move

Apply today and take your career to the next level.



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