Customer Service French

1 semana atrás

Lisboa, Lisboa, Portugal jobsonboard Tempo inteiro 80 000 € - 120 000 € por ano

Bring your passion for helping people to a vibrant customer-focused team supporting the home and lifestyle sector.

Responsibilities:

  • Handle inbound calls and emails from French-speaking customers.

  • Assist with orders, deliveries, warranties, and product inquiries.

  • Provide accurate information and create delightful customer experiences.

  • Record interactions and follow up professionally.

What were looking for:

  • Fluent French (C2) and English (C1).

  • Prior customer service or retail/hospitality experience preferred.

  • Strong problem-solving and communication skills.

  • Willingness to work rotational shifts Monday-Saturday (07:00-19:00).

Working style & benefits:

  • On-site in Lisbon (remote option only for residents already in Portugal).

  • Relocation assistance provided if needed.

  • Comprehensive training, friendly international environment.

  • Candidates within 60 km of Lisbon are welcome.

French Customer Support Lisbon | Bilingual Jobs Portugal | Home Appliances | Customer Experience | Remote Jobs Portugal



Française

Représentant du service client Français & Anglais | Électroménager | Lisbonne (Présentiel ou Télétravail)

Introduction :
Vous aimez aider les autres et offrir un excellent service ? Rejoignez une équipe dynamique au sein du secteur électroménager et style de vie, basée à Lisbonne.

Responsabilités :

  • Gérer les appels et e-mails entrants des clients francophones.

  • Répondre aux questions concernant les commandes, les livraisons et les garanties.

  • Fournir des informations précises et créer une expérience client positive.

  • Enregistrer les interactions et assurer le suivi avec professionnalisme.

Profil recherché :

  • Français courant (C2) et anglais avancé (C1).

  • Expérience dans le service client, le commerce ou lhôtellerie souhaitée.

  • Excellentes compétences en communication et en résolution de problèmes.

  • Disponible pour travailler du lundi au samedi (07:00 19:00, par roulement).

Conditions de travail :

  • Poste sur site à Lisbonne (option télétravail uniquement pour les résidents au Portugal).

  • Aide à la relocalisation possible.

  • Formation complète et environnement international convivial.

  • Candidats situés dans un rayon de 60 km de Lisbonne bienvenus.

Service client français Lisbonne | Emplois bilingues Portugal | Support électroménager | Expérience client | Télétravail Portugal

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