Video Content Moderator

Há 3 dias

Porto, Porto, Portugal JUJUR Tempo inteiro

Position: Video Content Moderator

Location: Porto, Portugal

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Review user reports regarding video content on a streaming platform

  • Review sensitive content, sometimes involving graphic or disturbing subject matter

  • Audit and update content

  • Maintain broad knowledge of client products and/or services

  • Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy

REQUIREMENTS:

  • Native/fluent in Romanian both verbal and written (C2 level). Fluent in English (minimum B2 level)

  • 6 months of experience in relevant field is preferred

  • Ability to cover weekly shift rotation including occasional nights and weekends

  • Tolerance to sensitive content in videos

  • Strong computer skills

  • Customer service-orientation with effective, pleasant and professional communication style as well as patience

  • Quick learning and adaptability to new processes and concepts

  • Tolerance for repetitive work in a fast-paced work environment

  • Analytical mindset with strong attention to detail

  • Ability to work as a team member, as well as independently

BENEFITS:

  • International community

  • Modern office in a city center with open spaces, easy to access with public transportation

  • Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace

  • Support from colleagues with coaching and mentoring opportunities

  • Health and Wellbeing initiatives

  • Monthly meal allowance and much more

  • Relocation support 

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