Video Content Moderator

Há 2 dias

Porto, Porto, Portugal JUJUR Tempo inteiro

Position: Video Content Moderator

Location: Porto, Portugal

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Review user reports regarding video content on a streaming platform
  • Review sensitive content, sometimes involving graphic or disturbing subject matter
  • Audit and update content
  • Maintain broad knowledge of client products and/or services
  • Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy

REQUIREMENTS:

  • Native/fluent in German both verbal and written (C2 level). Fluent in English (minimum B2 level)
  • 6 months of experience in relevant field is preferred
  • Ability to cover weekly shift rotation including occasional nights and weekends
  • Tolerance to sensitive content in videos
  • Strong computer skills
  • Customer service-orientation with effective, pleasant and professional communication style as well as patience
  • Quick learning and adaptability to new processes and concepts
  • Tolerance for repetitive work in a fast-paced work environment
  • Analytical mindset with strong attention to detail
  • Ability to work as a team member, as well as independently

BENEFITS:

  • International community
  • Modern office in a city center with open spaces, easy to access with public transportation
  • Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
  • Support from colleagues with coaching and mentoring opportunities
  • Health and Wellbeing initiatives
  • Monthly meal allowance and much more

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