Video Content Moderator
2 semanas atrás
Position: Video Content Moderator (German-speaking)
Location: Porto, Portugal
Employment Type: Full-time
Compensation: Base Salary
We are looking for a German-speaking Video Content Moderator to join our team in Porto. In this role, you will review and moderate user-uploaded video content to ensure it complies with platform guidelines. This is a key position in maintaining a safe, respectful, and engaging online environment for millions of users.
Key Responsibilities
Review and evaluate user reports related to video content on a streaming platform
Assess and moderate sensitive content, which may include graphic or disturbing material
Audit, classify, and update content in accordance with internal guidelines
Maintain a solid understanding of client policies, products, and services
Make fair, consistent, and policy-compliant decisions to resolve user inquiries
Ensure strict adherence to data protection and confidentiality standards
Requirements
Language Skills
Fluent German (C2) written and spoken
Fluent English (B2+)
Experience & Skills
Minimum 6 months of experience in content moderation, customer support, or a related field (preferred but not mandatory)
Comfortable working on rotating shifts, including occasional nights and weekends
Strong computer literacy and ability to adapt to new tools and systems quickly
High tolerance for viewing sensitive or distressing content
Detail-oriented with strong analytical and decision-making skills
Patient, professional, and customer-focused communication style
Ability to work both independently and collaboratively in a team setting
Adaptable to repetitive tasks in a fast-paced environment
Benefits
Work Environment & Culture
Join an international and multicultural team
Modern office located in the city center with excellent transport connections
Supportive and collaborative atmosphere with coaching and mentoring
Training & Wellness
Comprehensive onboarding training to ensure full readiness for the role
Ongoing learning and development opportunities
Health and wellbeing initiatives
Perks
Monthly meal allowance
Additional company benefits and perks
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