Polish Customer Support Specialist in Lisbon

1 dia atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro


Take Your Career to the Next Level

We're looking for a dynamic Customer Support Specialist to join our innovative and driven team. If you're flexible, personable, and thrive in a fast-paced setting, this role might be the perfect opportunity for you

Role Overview:

As a Customer Support Specialist, you will handle customer inquiries through phone, chat, email, and social media, addressing account, technical, and financial issues. Your work will play a key role in enhancing customer satisfaction and improving operational processes.

Key Responsibilities:

  • Provide top-notch support through phone, chat, email, and social media
  • Resolve issues related to account setup, verification, logins, financial matters, and technical problems
  • Act as a trusted advisor, particularly to clients in the sports industry
  • Respond swiftly to inquiries, feedback, and concerns
  • Build strong relationships with clients through clear, effective communication
  • Maintain high service standards in accordance with company policies
  • Suggest improvements to processes to elevate the overall customer experience

Requirements:

  • Fluent in Polish (C2 level)
  • Fluent in English (B2 level)
  • EU Citizenship or Portuguese Residency Card
  • 0-1 year experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
  • Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
  • Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
  • Onsite Work Environment: Thrive in a collaborative and communicative office setting
  • Relocation Package: Receive support if relocating to ensure a smooth transition

Ready to take on this exciting opportunity? Apply today, and let's connect




  • Lisboa, Lisboa, Portugal Workster Jobs Tempo inteiro

    Are you fluent in Polish and passionate about helping others? Join our expanding customer support team in Lisbon and be part of a dynamic, international environment in the fast-growing iGaming industry. We're seeking enthusiastic, service-oriented individuals who are ready to deliver outstanding player support for a top global brand.Key Responsibilities in...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Elevate Your CareerWe're seeking an enthusiastic Customer Support Specialist to join our innovative and energetic team. If you're adaptable, personable, and excel in a fast-paced environment, this role could be a great fit for youRole Overview:As a Customer Support Specialist, you'll manage customer inquiries across phone, chat, email, and social media,...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about online advertising and technology? Join our client's dynamic team as a Polish-Speaking Customer Service Specialist, where you'll support advertisers using Facebook and Instagram. We offer relocation and housing assistance for candidates moving from over 100km away.Key Responsibilities:- Assist small and medium-sized businesses...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Become an Order Support Specialist for the most well-known consumer electronics brand Are you passionate about delivering exceptional customer service and resolving complex issues with precision? We are seeking a dedicated Order Support Specialist for Polish Market to join our client's Retail Back-Office Team. In this role, you will be instrumental in...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is recruiting Polish Customer Advisor to work in Lisbon, Portugal.Are you passionate about customer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognized as an excellent company to...

  • Customer Support Agent

    1 dia atrás


    Lisboa, Lisboa, Portugal Workster Jobs Tempo inteiro

    Are you fluent in Russian and Polish with a passion for providing exceptional customer support? We are seeking a dedicated Customer Support Agent to join our dynamic team in Lisbon. Your linguistic skills will be essential in ensuring client satisfaction and maintaining the high-quality service we are renowned for.Key Responsibilities for the Customer...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is recruiting a Polish Customer Advisor to work in Lisbon, Portugal. Since 2014 we have been Outsmarting the Digital Skills' Shortage with Global Recruiters and Algorithms. Our mission is to connect Talent with Top Employers based in beautiful cities, where the quality of life is a big plus for our candidates' journey. Our 3 Seals of...


  • Lisboa, Lisboa, Portugal speakit Tempo inteiro

    Are you looking for a new job opportunity abroad in one of the best capitals in Europe? Our international client is looking for Polish speakers to join their team in Sunny Lisbon This is to work for a very well-known national airline company providing support for the Polish market.Responsibilities:Provide support to small and medium-sized businesses (SMBs)...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you ready to take your career in sales to the next level? We're looking for a dynamic Sales Specialist to join our team About Us:  We offer innovative sales solutions that drive real results for our clients. Our team is committed to excellence and achieving success for both our clients and our company. Role Summary:  As a Sales Specialist, you will...