Order Support Specialist Turkish

Há 7 horas

Lisboa, Lisboa, Portugal SkillMatch Solutions Tempo inteiro


Order Support Specialist position.

In this role, you will be the hero behind the order, ensuring a smooth and positive experience for our customers. You'll be the go-to person for complex online order issues, working diligently to find solutions that keep our customers happy.

Here's what you'll be doing:

  • Become an Order Master: You'll own the entire online order process, from the moment a customer clicks "purchase" to the moment their item arrives at their doorstep.
  • Be a Customer Champion: You'll handle complex issues with a smile, providing clear and timely updates to customers throughout the resolution process.
  • Teamwork Makes the Dream Work: You'll collaborate with partners to resolve issues efficiently, keeping the customer out of the loop.
  • Data Whiz: You'll be a master of detail, ensuring accurate record-keeping in our SAP system. (Don't worry, we'll provide training if you're new to SAP)

Why You'll Love Working Here:

  • Live Like a Local: Enjoy fully-equipped, company-provided accommodation for the first 14 months.
  • Work-Life Balance: We offer a 40-hour workweek with a rotational shift pattern (Monday-Sunday, 7:00 am - 12:00 am) and a generous vacation package (up to 22 days per year).
  • Salary & Benefits: Enjoy a monthly base salary of EUR (including room allowance, holidays allowance, Christmas allowance, and meal allowance), EUR  (if you have a place to live in Portugal), private health insurance, meal card, holiday bonuses, and more
  • Positive and Supportive Environment: We're a team that values camaraderie and teamwork.

We're looking for someone with:

  • Flawless communication skills in Turkish (C2) and English (B2)
  • A keen eye for detail and a commitment to accuracy
  • The ability to work independently and make decisions with minimal supervision
  • Strong problem-solving skills and a customer-focused approach
  • The ability to work effectively under pressure and meet deadlines
  • A willingness to learn and grow
  • A positive attitude and a team player spirit
  • Work from anywhere in continental Portugal. 

Documents accepted:

  • Residence Card
  • Manifestação de Interesse issued prior to December 2021 (with the QR code)
  • EU ID card
  • Refugee card

Joining dates available: 08/07/2024 and 29/07/2024

Take the chance and apply today


  • Order Support Specialist for Turkish Market

    Há 7 horas

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Become an Order Support Specialist for the most well-known consumer electronics brand Are you passionate about delivering exceptional customer service and resolving complex issues with precision? We are seeking a dedicated Order Support Specialist to join our client's Retail Back-Office Team. In this role, you will be instrumental in handling escalations...

  • Turkish-Speaking Content Creators

    Há 7 horas

    Lisboa, Lisboa, Portugal PerceptaLyn Tempo inteiro

    Turkish-Speaking Content Creators & Community Specialists (On-Site)We are expanding our customer's on-site teams and looking fornative or fluent Turkish-speaking professionalsto join us asContent CreatorsandCommunity Development (CD) Specialistsfor a leading global social media platform.Please consider you need an EU passport/nationality or work permit in...

  • Turkish Digital Marketing Specialist

    Há 7 horas

    Lisboa, Lisboa, Portugal Workster Jobs Tempo inteiro

    Workster is partnering with a top international outsourcing/BPO consultancy to recruit a Turkish-speaking Digital Marketing Specialist focused on Google Ads for their Lisbon office. If you are passionate about optimising digital marketing campaigns, fluent in Turkish, and ready to take your digital advertising career to the next level in a fast-paced,...

  • Turkish-speaking Customer Support Representative

    Há 7 horas

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our dynamic team. You will be the first point of contact for Turkish-speaking customers, providing assistance via phone, email, or live chat, and ensuring high levels of customer satisfaction. Key Responsibilities: Respond to customer inquiries in Turkish...

  • Backoffice Specialist with Turkish

    Há 7 horas

    Lisboa, Lisboa, Portugal Talentrail Tempo inteiro

    Job Description: Remote in Lisbon - Equipment providedAbout the project:You will be providing services for Turkish-speaking clients and help them solve any problems or inquiries they might have regarding the product or service offered by the company.Your tasks:Receive escalations from customer-facing colleagues and works under strict regulationsHandle...

  • Turkish Customer Support Specialist in Lisbon

    Há 7 horas

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Elevate Your CareerWe're seeking an enthusiastic Customer Support Specialist to join our innovative and energetic team. If you're adaptable, personable, and excel in a fast-paced environment, this role could be a great fit for youRole Overview:As a Customer Support Specialist, you'll manage customer inquiries across phone, chat, email, and social media,...

  • Customer Support with Turkish

    Há 7 horas

    Lisboa, Lisboa, Portugal Talentrail Tempo inteiro

    Job Description: **RESIDENCE PERMIT REQUIRED**What you will be doing:Supporting Turkish speaking content creators by multiple communication channels (phone or email)Provide support to content creators both in Turkish and English;Provide pre and post-sales support for all self-service products;Provide product and tool support to improve clients...

  • Turkish Customer Support Specialist in Lisbon

    Há 7 horas

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Take Your Career to the Next LevelWe're looking for a dynamic Customer Support Specialist to join our innovative and driven team. If you're flexible, personable, and thrive in a fast-paced setting, this role might be the perfect opportunity for youRole Overview:As a Customer Support Specialist, you will handle customer inquiries through phone, chat, email,...

  • Hungarian-Speaking Order Support Specialist

    Há 7 horas

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Become an Order Support Specialist for the most well-known consumer electronics brand Are you passionate about delivering exceptional customer service and resolving complex issues with precision? We are seeking a dedicated Hungarian-Speaking Order Support Specialist to join our client's Retail Back-Office Team. In this role, you will be instrumental in...

  • Order Support Specialist with Czech

    Há 7 horas

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Become an Order Support Specialist for the most well-known consumer electronics brand Are you passionate about delivering exceptional customer service and resolving complex issues with precision? We are seeking a dedicated Order Support Specialist for Czech Market to join our client's Retail Back-Office Team. In this role, you will be instrumental in...