German-Speaking Content Moderator

1 dia atrás

Porto, Porto, Portugal Cbtalents Tempo inteiro
Are you fluent in German and looking for an exciting career opportunity in a dynamic, international environment? Join our team in Porto, Portugal, and play a crucial role in safeguarding our social media platform's online community We are looking for dedicated individuals to join our Content Moderation team in our vibrant on-site office. The Role: German Content Moderator

As a German-Speaking Content Moderator, you will be on the front line, ensuring a safe and positive experience for all users of our social media platform, particularly within the German-speaking market.

Key Responsibilities:

  • Review and analyze user-generated content (text, images, video) from the German market to ensure strict adherence to platform guidelines and policies.
  • Accurately and efficiently make decisions on content eligibility, including the removal or escalation of material that violates community standards (e.g., hate speech, graphic content, misinformation).
  • Maintain a high level of accuracy and quality in all moderation decisions.
  • Keep up-to-date with evolving social media trends, policy updates, and training materials.
  • Contribute to a high-performing team environment in a fast-paced, 100% on-site office setting.
What You Must Bring
  • Language Proficiency (Mandatory):
    • German: Complete fluency (written and spoken) is a must-have. You must be able to understand complex and nuanced native German content.
    • English: A working level of English (minimum B2 level) is required for training, internal communication, and understanding policy documentation.
  • Work Style:
    • Proven ability to maintain high focus, attention to detail, and a neutral, objective stance while reviewing sensitive content.
    • Excellent decision-making skills under pressure.
    • Resilience and maturity to manage emotionally challenging material.
What is Good to Have (But Not a Must)
  • Prior Experience: Previous experience in content moderation, customer service, or a back-office environment is a plus, but we provide comprehensive, fully paid training for all new hires.
  • Cultural Knowledge: An understanding of German online culture and social dynamics is beneficial.
Work Environment and Schedule
  • Location: 100% On-site in Porto, Portugal. All work is performed from our modern office facility.
  • Equipment: All necessary work equipment will be provided by the company.
  • Shifts (Rotative 24/7): You must be available to work a rotative schedule across all days of the week (Monday to Sunday) and all shifts, which include:
    • Morning Shift: 07:00 – 16:00
    • Afternoon Shift: 14:00 – 23:00
    • Night Shift: 22:30 – 07:30
    • Schedules will include two rotative days off per week.
Compensation and Benefits

We offer a competitive package designed to support your move and successful career in Porto:

  • Competitive Salary Package (Paid 14 times per year as per Portuguese law).
  • Meal Allowance to support daily expenses.
  • Health Insurance (Private plan provided).
  • Career Growth: Excellent opportunities for professional development and internal promotion within a global company.
  • Additional Company Perks (Details provided during the interview process).
Supporting Your Move to Porto:
  • Accommodation:
    • A room in a fully furnished shared apartment is provided for a maximum period of 12 months.
    • The fixed rent for this accommodation is €280 per month, which conveniently includes all utility bills (water, electricity, internet).
    • This fixed rent amount will be directly discounted from your monthly payslip.

Ready to start your new career in the vibrant city of Porto?

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