Turkish-Speaking Customer Delight Representative
1 semana atrás
Turkish-Speaking Customer Delight Representative
Location: Lisbon (Relocation provided)
Contract: Full-time, 12-month renewable
Languages: Fluent Turkish + English (B2)
About the Role
We are looking for a Turkish-speaking Customer Delight Representative to support small and medium-sized businesses using online advertising tools. You will help clients with product questions, troubleshooting, and improving their digital marketing performance.
Responsibilities
- Support SMB clients via chat, email, and phone
- Assist with online advertising tools and self-service platforms
- Provide pre- and post-sales guidance
- Identify issues and share product feedback
- Deliver an excellent customer experience
Requirements
- Fluent Turkish speaker
- EU passport or valid Portugal residence card (mandatory)
- English B2 level
- 1+ year experience in customer service or similar
- Strong communication and quick learning skills
Work Conditions
- 40 hours per week, rotational shifts
- 15-day training period (full attendance required)
- 12-month renewable contract
- 1-month probation period
Relocation & Benefits
- Airport pickup
- Accommodation on arrival
- Travel reimbursement after 9 months
- Free Portuguese lessons
- Free sports and social activities
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