French-Speaking Customer Support Representative
2 semanas atrás
Location: Porto, Portugal
Work Model: On-site
Schedule: Monday to Saturday, 07:00 – 19:00 (rotational shifts)
Only candidates living within 30 km of Porto will be considered.
We are looking for a French-speaking Customer Support Representative to join an international company operating in the telecom sector. In this role, you will support customers by handling inquiries and providing solutions related to telecom products and services.
Key ResponsibilitiesHandle customer inquiries via phone, email, or chat in French
Provide accurate information and resolve customer issues efficiently
Troubleshoot basic technical or service-related problems
Document interactions and follow internal procedures
Ensure high customer satisfaction and service quality
Native or fluent French (spoken and written)
Good communication skills and customer-oriented mindset
Basic technical understanding or willingness to learn
Ability to work on-site in Porto
Availability to work rotating shifts between 07:00 and 19:00
Stable on-site position in Porto
Full training provided
International work environment
Opportunity to gain experience in the telecom industry
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