Trust & Safety Content Moderator

Há 2 dias

Lisboa, Lisboa, Portugal PerceptaLyn Tempo inteiro

Job Title
Content Moderator – Trust & Safety (French & English)
Location
Lisbon, Portugal
On-site – TP Tejo
Start Date
2 February 2026
About The Role
As a
Content Moderator for Social Media
, you will be responsible for reviewing and moderating user-generated content for the
French market
, ensuring a safe and compliant online environment. You will apply platform policies and community standards while maintaining high quality and performance levels aligned with client KPIs.

What You'll Do

  • Review and moderate high volumes of online content for social media platforms targeting the French market
  • Ensure all user-generated content complies with client policies and community guidelines
  • Develop and maintain strong knowledge of moderation policies and standards
  • Apply best practices to consistently meet and exceed client KPIs
  • Identify trends and use acquired knowledge to propose internal and external improvement ideas
  • Maintain objectivity while reviewing sensitive or challenging content

What Youll Need

  • Native-level French (written and verbal) – mandatory
  • English proficiency at B2 level – mandatory
  • Ability to learn quickly and adapt to new policies and tools
  • Strong judgment skills and the ability to separate personal beliefs from moderation decisions
  • Positive attitude, motivation, and resilience
  • Experience working with high volumes of online content (preferred)
  • Availability to work 24/7 rotating shifts, Monday to Sunday – mandatory

Benefits

  • Stable employment with career progression opportunities
  • Continuous training and personal development investment
  • Health insurance from day one
  • Possibility of accommodation in company-provided apartments
  • Initial flight cost reimbursement
  • Annual return flight to home country (within Europe)
  • Free Portuguese language courses
  • Access to sports activities and organized social events
  • Monthly and quarterly performance bonuses

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