transport export technician – delivery experience specialist

Há 2 dias

Porto, Porto, Portugal Parfois Tempo inteiro

TRANSPORT EXPORT TECHNICIAN – DELIVERY EXPERIENCE SPECIALIST

M/F

CHALLENGE

We are seeking for a candidate who wants to manage, develop, and control Online Clients delivery process , ensuring SLA and KPI´s achievement as well all technical and administrative tasks associated with the function. This role will manage all communications between transport partners and internal teams.

Responsibilities

  • Monitor all parcel deliveries and collections, namely: HOME service; PUDO and LOCKERS service; SAME DAY service; CLICK and COLLECT service, in order to ensure compliance with defined timing and requesting the necessary corrections from carriers and Customer Service.
  • Implement new transport methods, solutions and partners
  • Plan and propose the schedule for collections and returns, according: amounts

forecast, commercial inputs and carrier conditions and ensuring coordination with E-commerce, Logistics and Transport teams.

  • Control the execution of the delivery/pickup plan daily, coordinating incidents with the Customer Service, Logistics, and carrier teams to ensure the necessary operational adjustments.
  • Monitor and report of operational service performance. Perform auditing to ensure the attainment of agreed service level and deliveries accuracy at a cost efficiency manner.
  • Collaborate with other areas as one unit (Stores, Logistics, Commercial, IT, planning, distribution, retail and product management) maximizing synergies and efficiencies.
  • Manage information with external partners and internal teams.

PROFILE:

  • Degree in International Trade / International Relations, Management, Economics or similar
  • Similar job experience is a preferential factor
  • Strong analytical ability, results driven and people oriented.
  • Advanced knowledge in Excel
  • Fluency in English (written and spoken) is mandatory, and Spanish will be a plus;
  • Time flexibility, proactivity, ability to shift priorities according to business needs and strong responsibility awareness.
  • Confidence, passion and energy are all key elements needed to join PARFOIS

  • IT Solutions Delivery Specialist

    2 semanas atrás

    Porto, Porto, Portugal singlebuoy Tempo inteiro

    Purpose The IT Solutions Delivery Specialist will be responsible for implementing solutions that have been designed and reviewed by IT Solutions Architects, aligned with the IT project portfolio. You will use modern way of implementing solutions in cloud environments. Responsibilities Understand and follow the Solution Architecture Framework. Collaborate...

  • Field Technician

    2 semanas atrás

    Porto, Porto, Portugal Claranet Portugal Tempo inteiro

    We're fast learners, hard workers, natural collaborators... and weMake Modern HappenOur ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely. We aim to achieve this goal by bringing together the world's most talented people and the most powerful technologies, combining them to address our...

  • IT Solutions Delivery Specialist

    Há 18 horas

    Porto, Porto, Portugal SBM Offshore Tempo inteiro

    Imagine your career taking you to the depths of innovation and the heights of impact.  Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore's True. Blue. Transition. - shaping the future of energy, and beyond.About Us:SBM Offshore is the world's deepwater...

  • Commercial Tender Technician

    Há 18 horas

    Porto, Porto, Portugal Mota-Engil Tempo inteiro

    Commercial Tender Technician (m/f) (EN)Commercial Tender Technician (m/f) (EN)As part of Mota-Engil's Commercial Department, the main activities will be: Analyzing the project and specifications during the tender phase; working with different areas of the organization to prepare the administrative, legal, and technical documents to be included in the...

  • Guest Experience Specialist

    2 semanas atrás

    Porto, Porto, Portugal GuestReady Tempo inteiro

    Join GuestReady as a Guest Experience SpecialistGuestReady is a global game-changer in short-term rental and hospitality management, operating across the UK, France, Portugal, Spain, and the UAE. Since 2016, we've been redefining the industry with cutting-edge technology and world-class service.We're now looking for a committed and proactive Guest...

  • Stakeholder Experience Specialist

    2 semanas atrás

    Porto, Porto, Portugal singlebuoy Tempo inteiro

    Imagine your career taking you to the depths of innovation and the heights of impact.  Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore's True. Blue. Transition. - shaping the future of energy, and beyond.About Us:SBM Offshore is the world's deepwater...

  • Stakeholder Experience Specialist

    Há 18 horas

    Porto, Porto, Portugal SBM Offshore Tempo inteiro

    Imagine your career taking you to the depths of innovation and the heights of impact. Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore's True. Blue. Transition. - shaping the future of energy, and beyond.About Us:SBM Offshore is the world's deepwater...

  • Network Technician

    2 semanas atrás

    Porto, Porto, Portugal Jolera Inc Tempo inteiro

    Job Purpose:The Network Technician (Entry Level) is responsible for supporting the Service Desk team by managing, troubleshooting, and resolving network-related tickets.This role involves troubleshooting connectivity issues, assisting with configuration changes, and handling service requests for network equipment.The technician will work closely with senior...

  • German Customer Experience Specialist in Porto

    2 semanas atrás

    Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Embark on a New Journey as a Customer Success Specialist Become part of a team that values creativity, teamwork, and adaptability in a fast-paced and dynamic environment. This could be the ideal next step in your careerAbout Us:We are committed to providing outstanding service to both our clients and their customers. With innovation at our heart, our...

  • Network Technician

    2 semanas atrás

    Porto, Porto, Portugal Jolera Tempo inteiro

    Who We AreJolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide.We've helped transform hundreds of MSPs & solution providers worldwide With our collection...