Content Moderator with Romanian language

2 semanas atrás

Porto, Porto, Portugal REAL Rec Solutions Tempo inteiro

We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer.

We are looking for a
Content Moderator (Romanian speaker)
to join our team in
Porto, Portugal
. This position is focused on ensuring compliance, safety, and quality of content on a leading e-commerce platform.

About the Role:

As a Content Moderator, you will guarantee products and services standards within the e-commerce platform. Your responsibilities include rational decision making with local market expertise as well as ensuring compliance with quality and safety standards while reviewing content.

Key Responsibilities:

  • Become and remain knowledgeable and passionate about e-commerce products and services standards
  • Review content within agreed service levels and quality standards
  • Ensure policy/legal compliance and the safety of uploaded content
  • Adapt to policy changes and shifting schedules while following operating protocols
  • Escalate issues to the company in line with established procedures

Requirements:

  • Romanian
    at
    C2
    level
  • Good command of
    English (B2)
  • Strong moderation and communication skills (verbal and written)
  • Solid understanding of e-commerce and ability to handle peak volumes during promotion seasons
  • Customer service orientation, empathy, and rational decision making
  • Must be already based in Porto or ready to relocate there

Contract & Conditions:

  • Contract duration:
    6 months
  • Working model:
    On-site in Porto

Salary & Benefits:

  • Base salary:
    950 € gross/month
  • Complexity bonus:
    150 € gross/month
  • Meal allowance:
    7.23 € net per working day
  • Transport allowance:
    20 € per month

This is an excellent opportunity to work in a dynamic and international environment, ensuring a safe and high-quality experience for users on one of the world's leading e-commerce platforms.

To apply, please send your CV including your full name, phone number, and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.

By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

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