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Identity and Access Management Junior Consultant

Há 6 horas

Lisboa, Lisboa, Portugal Inetum Portugal Tempo inteiro
Company Description

Inetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

Job Description

Are you starting your career in cybersecurity and eager to grow in the field of identity and access management?

Inetum is looking for a motivated and detail-oriented IAM Junior Consultant to join our team and support key identity operations for critical clients in the financial sector.

Your Key Responsibilities

  • Manage user and e-banking accounts, access rights, and roles in line with established security policies.
  • Support the provisioning and deprovisioning of access to systems, applications, and resources.
  • Perform regular user access reviews to ensure alignment with compliance standards.
  • Respond to basic IAM issues and service requests, escalating when necessary and collaborating with the wider team.
  • Ensure that access requests are processed accurately and within contractual deadlines.
  • Perform password resets and assist users via phone support.
  • Answer client calls in a professional and efficient manner, ensuring high-quality user support.
  • Participate in weekend and holiday standby rotations when required.
Qualifications
  • Experience or training in a related technical or IT support role.
  • Proficient with Microsoft Office tools.
  • Familiarity with Active Directory, RSA and HID platforms (MFA).
  • Basic knowledge of Azure Entra ID and Microsoft 365 (O365).
  • Methodical, detail-oriented, and able to perform repetitive tasks with precision.
  • Strong interpersonal and communication skills, especially by phone.
  • Ability to prioritize tasks, work under pressure, and maintain a professional attitude.
  • Fluent in French (B2 level) and English (B1 level minimum).