Costumer Service
2 semanas atrás
A Fundação Eurofirms procura um
Costumer Service - English Speaker | Com Atestado Multiusos (M/F) q
ue tenha entusiasmo e motivação para fazer parte de um projeto em crescimento.
Funções e responsabilidades:
Interagir com os clientes através de vários canais de comunicação, incluindo voz, email e chat, tanto para os canais B2C como B2B;
Dar as boas-vindas aos clientes e identificar eficazmente as suas necessidades para fornecer soluções adaptadas;
Aconselhar os clientes e potenciais clientes sobre a nossa gama diversificada de produtos e serviços, promovendo a tomada de decisões informadas;
Despertar o interesse dos cientes, apresentando a nossa oferta completa de produtos e as suas vantagens;
Dar prioridade à resolução no primeiro contacto para melhorar a experiência do cliente e simplificar a prestação de serviços;
Aumentar a satisfação do cliente em cada interação, assegurando uma impressão positiva e duradoura.
O que te fará triunfar nesta função
- Atestado Médico de Incapacidade Multiusos igual ou superior a 60% (obrigatório);
- Bons conhecimentos de inglês;
- Perfil proativo, dinâmico e com sentido de responsabilidade;
Em cumprimento do sistema de quotas imposto pela lei nº4/2019, de 10 de janeiro e nas suas medidas de ação positiva, o presente anúncio de emprego é dirigido
a pessoas com Atestado Multiuso igual ou superior a 60%
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