Guest Experience Associate

2 semanas atrás

Albufeira, Faro, Portugal Masana Algarve Tempo inteiro

No
MASANA
acreditamos que cada sorriso pode ser o início de uma memória inesquecível.

O teu papel

És o primeiro "olá" e o último "até breve". És quem abre a porta da nossa casa e faz com que cada hóspede sinta que chegou a um lugar onde pode respirar fundo, relaxar e ser ele próprio. Cada gesto teu transmite o que somos: warm & welcoming. Cada detalhe que preparas dá ao hóspede a sensação de que foi pensado só para ele.

O que esperamos de ti


• Que recebas cada pessoa como receberias um amigo que vem visitar a tua casa.


• Que sejas curioso e queiras saber o que cada hóspede precisa, antes mesmo de ele pedir.


• Que tragas leveza, simpatia e aquele jeito natural de fazer sentir bem.


• Que partilhes o melhor do Algarve com orgulho: as praias, os segredos, os sabores.

Momentos que vais adorar criar


• Entregar a chave com um sorriso e um "bem-vindo a casa" sincero.


• Sugerir um cantinho especial para ver o pôr-do-sol e o hóspede regressar depois a agradecer, emocionado.


• Preparar discretamente um pequeno gesto no quarto de alguém que chegou cansado (um ramo de flores locais, uma jarra de água fresca com laranja algarvia).

O que encontras aqui

Um lugar onde não és apenas "receção", és parte da alma do hotel. Onde a tua simpatia tem tanto valor quanto a eficiência, e onde celebramos juntos cada momento em que um hóspede nos diz: "senti-me em casa". Fazes também parte de algo maior: o
MASANA
integra uma marca internacional que amplia horizontes e pode abrir portas a novas oportunidades de crescimento e percurso profissional, dentro ou fora de Portugal sempre com o mesmo cuidado e humanidade que nos define.

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