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French-Speaking Customer Support Advisor
Há 5 horas
Location
Porto, Portugal (On-site)
Local candidates only – no relocation package provided
Contract Type
Full-time, permanent contract
Build Your Career in Customer Service in Porto
Are you a French speaker already living in Porto and looking for a stable customer service job in Portugal?
Join a dynamic international company and support French-speaking customers for a well-known global brand. This role is ideal for candidates seeking customer service jobs in Porto, French-speaking jobs in Portugal, and long-term career growth in a professional, people-focused environment.
Responsibilities
Handle inbound customer inquiries in French via phone, email, and/or chat
Provide accurate information and effective solutions with a customer-first mindset
Document interactions clearly using internal CRM tools
Follow quality standards, procedures, and performance KPIs
Collaborate with team leaders and colleagues to improve customer experience
Requirements
Native or fluent French (C2 level)
Basic to intermediate English (B1/B2) for internal communication
Already living in Porto or nearby areas
Strong communication and problem-solving skills
Customer-oriented attitude and reliability
Previous customer service experience is a plus, but not mandatory
Salary
Competitive gross salary according to experience and project
Performance-based bonuses may apply
Benefits
Stable full-time employment
Paid training
Health insurance (according to company policy)
Career development and internal growth opportunities
Multicultural and supportive work environment
Relocation Package
None – this position is open to local candidates only
How to Apply
Interested in this French customer support job in Porto?
Apply now by sending your CV and start building your career locally with an international team.
Strong CTA:
Apply today – limited positions available
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