Automation Coordinator

MAIN PURPOSE
Richemont is looking for a Business Analyst who will act as Coordinator and community manager of different Business initiatives around automation. This position is open for 9 months to replace a maternity leave vacancy.

The Automation Coordinator will be part of Richemont Automation & Low-Code Platforms department, involved in cross-functions support for Global Richemont Business Organizations. He/she will be involved in the main Automation Richemont projects, acting as PMO & Business Analyst referent to support automation deployment at group level, on overall Business Application domains (Finance, Logistic, Supply chain, etc…).

In his/her role, the Automation Coordinator will also be in charge to improve awareness of Richemont Organizations around Automation topics. This by leading Communities of Sharing/Practice or by supporting training programs and webinars, helping to scale Automation.

He/she will directly assist the Automation Lead in global projects end-to end delivery, from initialisation to closing, including budget tracking, risk management and communication.

This position involveswork in a global environment with distributed teams in different countries and time zones. To achieve its goals, it requires strong coordination capabilities among technical / functional teams as well as Richemont Business organizations teams.

Key Responsibilities
Automation Process Business Analysis & PMO

• Business Analyst Expert in Automation Process. Helping global functions to define best Automation use cases.
• Follow our Automation Operating Model for processes, from Idea Validation to GoLive
• Technical Administration and setup of Automation for Processes in Department scope

Automation Global Program Advisory

• Automation Community of Sharing & Practice management
• Marketing and Training/Awareness around Automation
• Support Local CoEs in Automation Governance
• KPI Report / Communication for Automation value creation

Automation Platform Maintenance

• Audit reviews ensuring Automation principles are correctly applied by Local entities.
• Automation Platforms maintenance/support at Global Scope.

Automation Organization Enablement

• Help in on Boarding new Richemont Organizations to Automations platforms (Trainings, presentations, support).

Requirements

• B.Sc. or MSc in Computer Science or Communication/IT Marketing
• +3 years experience in Business Process Analysis/Consulting, Proficiency in Automation Specification creation would be a real plus (using standard templates like PDD + BPM tools).
• Appetency for Technical Process management (Robot run setup & administration)
• Excellent project management and organizational skills
• Skilled in communication tools usage
• Ability to effectively communicate technical concepts to non-technical stakeholders Ability to communicate with technical and functional teams in a multi-cultural environment
• Strong analytical, problem-solving, negotiation and organizational skills
• Strong customer service oriented
• Fluent English required, other languages are a plus