Dutch Speaking Customer Service for Online Marketplace

1 dia atrás

Lisboa, Lisboa, Portugal Mercier Consultancy MD Tempo inteiro

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for an online marketplace, with the flexibility to work remotely from beautiful Greece. This role is perfect for individuals who thrive in a fast-paced online environment and are dedicated to providing exceptional customer support in Dutch.

Key Responsibilities

  • Handle customer inquiries and support requests regarding products, orders, and account issues via phone, email, and chat in Dutch
  • Provide detailed information on product specifications, order status, and marketplace policies
  • Assist customers with navigating the online platform and resolving any issues encountered
  • Address customer complaints and feedback promptly, ensuring a high level of satisfaction
  • Document all interactions accurately in the CRM system for effective follow-up
  • Collaborate with other team members to enhance service delivery and improve customer experience
  • Stay informed about online marketplace trends and platform updates to provide relevant support

Requirements

  • Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus
  • Previous experience in customer service, preferably in an online marketplace or e-commerce setting
  • Strong communication skills and a commitment to delivering excellent customer service
  • Ability to multitask and manage inquiries effectively in a digital environment
  • Proficient in using customer support software and CRM tools
  • Self-motivated and capable of working independently in a remote setting
  • Availability to work flexible hours, including weekends as necessary

Benefits

  • Competitive Monthly Salary
  • 2 Extra Salaries Per Year
  • Fully Paid Relocation Package
  • Fully Paid Training
  • Health Insurance
  • And Much More..

  • Dutch Speaking Customer Service for Online Education Platform

    Há 4 dias

    Lisboa, Lisboa, Portugal Mercier Consultancy MD Tempo inteiro

    Mercier Consultancy MD is excited to offer a unique opportunity for Dutch Speaking Customer Service Representatives for an Online Education Platform based in Sofia. This role is perfect for individuals passionate about education and technology who enjoy assisting learners in their journey. As a customer service representative, you will communicate with...

  • Dutch Speaking Customer Service Representative

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in Dutch and ready to embark on an exciting career journey in the dynamic world of software? Do you have a passion for helping customers and solving problems? If you're looking to kickstart your career in the software industry, join us as a Dutch-Speaking Customer Representative in the vibrant city of Lisbon No prior experience is necessary...

  • Dutch Speaking Customer Service for Fashion

    1 dia atrás

    Lisboa, Lisboa, Portugal Mercier Consultancy MD Tempo inteiro

    Mercier Consultancy MD is excited to offer an exceptional opportunity for Dutch Speaking Customer Service Representatives working within the Fashion & Luxury Brand sector in beautiful Greece. This role is perfect for individuals who are passionate about fashion and luxury, and who thrive in delivering top-notch customer service. As a representative, you will...

  • Onsite Dutch-Speaking Customer Service Representative

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: Onsite Dutch-Speaking Customer Service RepresentativeLocation: Lisbon, Portugal (Onsite Only)Industry: Website Technical SolutionsJob Type: Full-Time (Rotative Shifts)Salary & Benefits:Competitive SalaryHealth and Life Insurance (Comprehensive coverage)Career Growth and Development OpportunitiesMeal AllowanceTransport AllowanceCompany-Provided...

  • Dutch Speaking Customer Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Join the dynamic energy revolution in the heart of Lisbon We are a forward-thinking company committed to providing sustainable energy solutions to a global audience. As we expand our team, we're on the lookout for enthusiastic individuals fluent in Dutch to join us as Dutch-Speaking Customer Advisors. If you're passionate about making a positive impact,...

  • Dutch Speaking Customer Service for Food Delivery Platform

    Há 4 dias

    Lisboa, Lisboa, Portugal Mercier Consultancy MD Tempo inteiro

    Mercier Consultancy MD is thrilled to announce an opportunity for Dutch Speaking Customer Service Representatives for a Food Delivery Platform based in Bulgaria. This role is perfect for individuals who are passionate about food and customer service, providing support to customers to ensure a delightful dining experience. As a representative, you will assist...

  • Dutch speaking Customer Service Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal FlowDesk CX Tempo inteiro

    FlowDesk CX is looking for enthusiastic Dutch-speaking Customer Service Advisors to join our client's team in beautiful Portugal Are you a natural communicator who loves helping people and dreams of a career under the Portuguese sun? This is your chance What you'll do: In this role, you will be the face of the company, ensuring a positive experience for...

  • Dutch speaking Customer Service Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal FlowDesk CX Tempo inteiro

    FlowDesk CXis looking for enthusiasticDutch-speaking Customer Service Advisorsto join our client's team in beautiful PortugalAre you a natural communicator who loves helping people and dreams of a career under the Portuguese sun? This is your chanceWhat you'll do:In this role, you will be the face of the company, ensuring a positive experience for every...

  • Dutch speaking Customer Service Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal FlowDesk CX Tempo inteiro

    FlowDesk CX is looking for enthusiastic Dutch-speaking Customer Service Advisors to join our client's team in beautiful PortugalAre you a natural communicator who loves helping people and dreams of a career under the Portuguese sun? This is your chanceWhat you'll do:In this role, you will be the face of the company, ensuring a positive experience for every...

  • Dutch-Speaking Customer Support Specialist

    Há 4 dias

    Lisboa, Lisboa, Portugal Cbtalents Tempo inteiro

    Join our international team in Lisbon and be the voice of our leading global insurance company We are seeking a dedicated and enthusiastic individual to provide exceptional support to our Dutch-speaking clients. About the Role As a Dutch-Speaking Customer Support Specialist, you will be the primary point of contact for our policyholders in the Dutch market....