Onsite/Remote Nederlandstalige Klantenservice medewerker

1 dia atrás


Coimbra, Coimbra, Portugal Cross Border Talents Tempo inteiro


Nederlandstalige Customer Support Agent | Remote of Onsite in Portugal

Locatie: Werk vanuit huis overal in continentaal Portugal óf onsite in Lissabon

Uren: 40 uur/week, flexibele roterende diensten

Startdatum: Zo snel mogelijk

Contract: Vast contract vanaf dag 1

Wat wij bieden:

  • Basissalaris: /maand (x maanden = gemiddeld /maand)
  • Prestatiebonus: +10-15%/maand
  • Totale maandelijkse vergoeding (gemiddeld):
    incl. bonus en 14 maanden salaris)
  • Tekenbonus: Eenmalig alleen voor bepaalde projecten)
  • Relocatiepakket: Vliegticket vergoed (binnen EU) + kamer in gedeeld appartement voor max. 12 maanden (280/maand incl. kosten, direct ingehouden van salaris)
  • Privéziektekostenverzekering vanaf dag 1
  • Gratis Portugese lessen & culturele activiteiten
  • Betaalde training door gecertificeerde trainers
  • Duidelijke doorgroeimogelijkheden (bijv. Teamlead of Supervisor)
  • Internationaal team met collegas uit heel Europa

Jouw rol:

  • Klanten ondersteunen via telefoon, e-mail en chat
  • Technische problemen oplossen en vragen beantwoorden
  • Klanttevredenheid garanderen bij elk contactmoment
  • Feedback registreren en opvolgen in interne systemen

Wat wij zoeken:

  • Vloeiend Nederlands (C2/moedertaalniveau)
  • Engels minimaal B2
  • Sterke communicatievaardigheden en klantgerichte instelling
  • Betrouwbaar, flexibel en oplossingsgericht
  • Bereid om vanuit Portugal te werken (remote of onsite in Lissabon)

Interesse?

Stuur je CV naar

Of connect met me op LinkedIn: Vishaya R. Doerga



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